露斯山Australian Brewery附近酒店

我對這個地方感到非常驚喜。它提供24小時的禮賓服務。我住在公寓1917里，可以看到對面帕拉馬塔令人愉悅的風景。這座公寓乾淨嶄新。傢具和設備都是高質量又時尚的。這裏還有一間小的功能型洗衣房和漂亮的廚房。可以很容易就找到Foxtel電視頻道，這裏還有一個陽台，有桌子和椅子。從這個地方步行就可以去到教堂餐館(50米-100米)，離阿爾迪商店有一條街道的距離，走路也可以去到韋斯特菲爾德。我能給這裏的最好的讚美是我會推薦這個地方，並且一定會再住在這裏。

在帕拉馬塔尋找比較舒適，可以容納2個人的房間，並且確保他們有足夠的空時，我們找到了SKY公寓。他們的兩居室公寓非常舒適，公寓比較新也比較奢華。健身房和遊泳池是一個額外的驚喜。體育館里有飲水機，其他地方的話只提供瓶裝水。屋頂酒吧是值得一遊的，因為它是不同類型的酒吧。去餐館，酒吧，公園和花園的交通都很便利。如果回到帕拉馬塔，我還會選擇住這裏。

酒店非常非常的好！鍋碗瓢盆都有！洗衣機甚至是洗碗機都有！房間也特別的大！而且還有很好的城景！但是最大的缺點就是太偏遠了！衹適合有車的！沒車的不建議入住哦！

25 December 11:50pm I arrived at Hills Lodge after my husband had booked me in online. I requested an upgrade for my room which I mentioned I was willing and able to pay for but was informed I was in the last room available for the night a queen standard. This was a 15+ minutes conversation which matters because I had informed the front desk team I had just been discharged for severely swollen legs and high blood pressure needed to rest immediately. A lovely porter assisted me with my bags and acknowledged my interaction with front desk had been challenging and difficult to understand. When we arrived at the room the bed was not made the sheets were sloppy tucked under the pillows and the sheets werehanging out of the sides and there was a big dip in the middle like someone had been sitting there , I was SHOCKED I told the porter who tried to convince me the bed was made and it had just been made in a rush. I refused to settle in as I could tell it was an unmade bed , I then saw a bin with RUBBISH in it, 2 Pepsi cans, KFC packets and showed him, he checked the bathroom and saw towels on the rack and open soap at the sink. He apologised and told me he’d call reception to organise another room. He tried to convince me this was unusual for the hotel. I was still aghast as the cost did not correlate with this tardiness. The front desk then organised another room for me down the hall “an upgrade” they said. It was a suite with a separate lounge - however to my surprise I had been told there was no more rooms available when I checked in 30mins before and there’s no way they would have prepared a room in 20mins. The room was presentable but the curtain had a big red stain on it (forgot to take a picture) and the carpet dusty and old. I told my husband of my experience but because it was 1am on Boxing Day and the state of my body I had nowhere else to go. I stayed there till the morning and left early for personal reasons and thankful I did not have to stay another moment there. A few days later I called the hotel and told them my ordeal - the manager was polite but I was disappointed in how he kept trying to excuse the front desk’s behaviour. He told me how another guest had given the front desk guy a glowing review. I was not rude when I called him but just factual and encouraged him to make improvements for his team and in how they receive guests. His comments made me wonder why would the front desk treat me like that. I was unwell, with a baby in hospital and a husband away. Did I not deserve compassion and good customer service. It made me wonder was it the colour of my skin? I’ll never know but one thing I know is to encourage you to speak out if something looks wrong! You’re paying for this service and if you’re going to stay at Hills Lodge - good luck. I would not personally use my hard earned dollars to stay there. Very disappointed customer. Hills Lodge - excellence matters not sure how you got 4 stars but please DO BETTER!

參加了在倫諾克斯舞廳舉行的會議,住在同一家酒店最容易。入住和退房都還可以,有點慢,要等到有人費心擡頭看到我站在那裏。位置不錯,旁邊很多餐館,步行到Westfield mall有一小段(約10-15分鐘)。房間一般,基本要求都有,牀和枕頭很舒服,基本必需品都有。需要改進的要點包括:房間裏沒有全長鏡子(只有洗手池上面的浴室鏡子),淋浴頭在我頭上大約一英寸(我158釐米),淋浴屏幕太小,無法在淋浴時阻止水濺到地板上不尋常的房間佈局意味着穿過牆壁和牀角之間的狹窄間隙到達浴室,以及未真空的地板,儘管貼上了房間清潔的標誌。前台的沙發很大,很有用,可惜裏面有幾個小裂痕。雖然酒店足夠了,但更多關注細節可能會有助於提升客戶體驗。

h酒店的z周邊就有一個d大型的商場，超市、晚上吃飯也很方便，性價比非常高的一家酒店，但是就是入住的當天發生了警報器亂響的事情，弄的大半夜的全部住客跑w往樓下。

我們在霍克斯伯裏皇冠假日酒店度過了一個美妙的放鬆週末,以慶祝我們的週年紀念日。經過美化裝修的歷史酒店,周圍有修指甲的花園,在他們可愛的 Gazebo 餐廳裏有最好的自助早餐。我們住在寬敞的初級套房,有一個小陽台,可以看到遠處的花園和山脈的美麗景色。我們的房間還配備了所有現代技術和最新小玩意,以充分享受我們的住宿。所有的員工都非常友好和樂於助人,特別是對巴黎的喊叫聲,他們給了我們很好的當地建議,並且很高興回答我們所有的問題。額外的獎金是一張可愛的甜點盤和卡片,這是我們結婚紀念日,一天晚上回到房間時酒店讓我們感到驚訝!強烈推薦

We booked a disabled room in the new block and it was very spacious. The beds had high-quality firm mattresses. The room appeared new and was very clean. Unfortunately whilst there was a 55inch TV there were no instructions on how to operate it and the remote needed a degree in space science to operate it. The toilet seat came adrift and when we reported this to the office was told sorry no maintenance on the weekend. As with many disabled rooms they are not designed by disabled people so simple stuff is often ignored. The chairs in the room did not have arms so are difficult to use. However, despite the small issues we enjoyed our stay and will use this motel again in the future

從布裏斯班到Parramatta行駛了將近12個小時后，我們來到了深夜。唯一的不利因素是，酒店接待處至少有人無人看管至少10分鐘。 一位女士向我們求助，向她的經理道歉，她是12月23日那天晚上唯一的工作人員。她還把我們的行李送到了這間酒店舊樓送給我們的房間。 在接待先生Jason先生的幫助下與經理Hanz先生會麪之後，我們升級到了帶有新房間的新翼樓，房間沒有任何額外費用。 全體員工都很樂於助人和開朗，我們為此酒店延長了一天的時間。停車費也為我們減少了。 再好不過了，床很舒服，我們大部分時間都在睡覺。 輝煌的財產，感謝漢茲，傑森和其他工作人員，特別感謝入住我們的那位女士，我沒有給她起名字。