加蘭凱藝套房酒店-東達拉斯(Quality Inn & Suites - Garland)

I left my expensive shoes that I bought because of my chronic tendinitis at the hotel and they keep denying they have them, and when we showed up to the hotel 4 hours away from home to check in they refused to give me the room unless my mother, who’s card she used to buy the hotel for my surprise birthday trip, came in person to verify that’s her card. Didn’t get a room until 5am and we got there at 3am. It was ridiculous.

工作人員非常友好，但在我們事先不知情或同意吸煙室的情況下，我們對非吸煙房的預訂被更改了，而且房間太煙燻，我們的聚會無法入住。工作人員很好，但無論非吸煙者預訂選項如何，衹有吸煙者才能預訂這家酒店。這是一個誘餌和開關。

Accueil agréable. Nous avons eu un problème de toilettes pour lequel j’ai dû me débrouiller seul (on m’a fourni une ventouse), car c’était un dimanche. Odeur d’humidité dans la chambre avec obligation de laisser la climatisation tout le temps allumée pour assécher la chambre.

Bien

Room stinks of smoke

The personal at the hotel was very rude concerning of the check out at 11:00 am Calling me since 10:00 am

It was a liking at the hotel. They didn’t advise or let us know the water was going to be shut off. We didn’t take a shower. They ask you for 100 deposit ridiculous! I’m gonna Avoid these hotels in future!

The room wreaked of smoke once we went inside. That’s the only complaint. Maybe have breakfast until 10 AM instead of 9 AM lol

The staff was friendly, check in and check out was fast and convenient. I asked for a non smoking room and the whole night the room smelled of cigarette. All night we could hear the traffic from the highway which kept us from having a goodnight sleep. Overall I would not return to this place.