It's a Travelodge, so it's a bit on the basic side, but it did all the fundamentals well. The bed was comfy, the water was hot with good pressure, the towels were good and the internet worked fine. The staff were excellent - a particular shout-out to Jiante, who worked the front desk. She was wonderful and seemed to be everywhere at once. She was very friendly and helpful and always on hand for emergencies (scissors, in my case!). It's always nice when front-of-house are engaging and interactive with customers. It really gives it a personal touch. Woolwich itself seems to have a tight community spirit, and Jiante tapped into that for me, Hotel is nicely located for the Excel Arena (one stop on the Elizabeth Line, a 10min walk). It's close to the DLR and London City Airport too, so for a business hotel, it's fine for a couple of days. Thanks Jiante, and Travelodge Woolwich.
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