日落鄉村莊園酒店

我們很享受在這個度假村的短暫住宿！塔博是一位很棒的遊獵導遊。約翰帶我的兒子們在度假村周圍玩得很開心。

度假村坐落在一個安靜的區域，提供寧靜的休憩之所。房間乾淨整潔，房東也非常熱情，允許我們提早入住。亮點之一是度假村內的餐廳——非常適合不想出門的時候。強烈推薦大家去嘗試。 小屋很寬敞，每個人都有足夠的空間。孩子們有自己的床，這是一個很大的優點。然而，令我失望的是，房間裡沒有提供水、茶、咖啡或糖等基本必需品——這絕對是個缺點。 好的一面是，你可以在小屋外享用烤肉，然後步行不遠就能到水上樂園暢遊一番。保全人員的出現也增加了我們的安全感，讓我們的住宿更舒適。

I recently stayed at this property while visiting Pilanesberg and Sun City, and overall, it was a decent experience. The location is the standout feature—just 12-15 minutes from the Bakubung Gate of Pilanesberg National Park and the Sun City entrance. This made it very convenient for early morning game drives and exploring the nearby attractions. The property itself is definitely showing its age. While it is kept as clean as possible given its dated infrastructure, it’s clear that some updates would go a long way in enhancing the guest experience. Additionally, the hospitality service was slower than expected, which could be frustrating at times. That said, if you’re looking for a clean and budget-friendly option close to the area’s main attractions, this place does the job. Just be prepared to overlook its age and exercise a bit of patience with the service.

I was in the self catering villa,s which while clean and tidy need a bit of an upgrade which apparently is on the program.Great place to stay.

Disappointing We drove from Johannesburg and arrive at about 1:30pm. Check in is at 3:00pm so we knew we might have to wait and were allowed to sit by the pool; we also took this opportunity to book two game drives with one being that afternoon. Sadly the pool was rather green and unappealing so we decided that we would not be making use of it (and worry that they have a water park under construction but cannot seem to properly maintain their pool). A drink and a chat later it was 3:00pm so we checked at the desk to see if our chalet was ready. The desk staff didn't know and had to call the manager. Our game drive was meant to be at 3:30pm so we really wanted to get into the chalet to put away food and unpack the car before leaving for three hours. Ten minutes later we were told our chalet was ready. When we arrived the staff were still cleaning but at least we could get the car unloaded. So while it all worked out it was rushed and not the best start. Our even game drive was great and our guide Tian was awesome. Nothing but praise for him! The next morning we had another game drive booked through the hotel at 5:30am. We arrive ten minutes early and no one was at the desk. The appointed time came and went and still no one. We found a security guard who called someone. At 6:00am still nothing and no staff. Finally someone arrived at 6:10am and had to make some calls. We were forgotten and woke up early for nothing. They put us on the 8:30am drive and offered us a cup of coffee. Not good.

The accommodation was good, especially the customer service, which was great, and the menu options. However, coordination between reservations and restaurants needs to be improved. The rooms were advertised as inclusive of breakfast. However, the restaurant seems to operate with different information, which creates confusion and embarrassment.