WE booked over 40 rooms for our daughters wedding. Included as part of our booking was courtesy cards for breakfast for our guests. The cards were not ready and we were concerned since it would be more difficult to resolve the issue once the guests started arriving. We had the misfortune of dealing with an incompetent unknowledgeable clerk who gives a bad name to customer service. Her name is Deborah but she may as well be named Karen. We asked for assistance in resolving the issue and her response from training was ”calm down and relax. I feel like you are ganging up on me.” I would recommend the hotel keeping this staff member as far away from the public as possible as she is a complete embarassment to the brand. The only reason we did not give one star review in this case was because the manager on duty Ron personally intervened and resolved the issue. It is regrettable that Ron was a one man show with incompetent staff members like Deborah on site. As soon as you walk in and see Deborah at the check in area, do what I should have done, which is to get back in the car and go to a friendly hotel.
若想要遊覽北伯根,北伯根萬豪費爾菲爾德酒店將會是一個不錯的的住宿之選。從酒店到The Old Glory Park遊覽很方便,Mill Creek Marsh和Meadowlands Exposition Center也均在附近。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。客人可以在酒店盡情的享受各種體育設施,如在健身室鍛鍊。酒店配備有會議廳和商務中心,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
不論是商務還是休閑旅客,費爾勞恩帕拉默斯凱悦嘉軒酒店(Hyatt Place Fair Lawn Paramus)都能讓您的帕拉默斯之行變得更加美好而難忘。酒店距離Plauderville火車站僅有5km。在該地區觀光很容易,bounce U、AMC Garden State 16和AMC Garden State 16都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括Paramus Golf Course、Fritz Behnke Historical Museum和Monster Mini Golf。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備和空調。旅客可以去健身室揮灑汗水,重煥活力。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。入住酒店的旅客,可以使用酒店免費停車場。
對於想要捕捉哈斯布魯克高地城市風采的旅客來説,哈斯布魯克高地希爾頓惠庭套房酒店是一個理想的選擇。從酒店到泰特伯勒機場700m遠,到Plauderville站4km遠,均很便捷。旅客們會發現Why、The Secret Bar和Aviation Hall of Fame距離酒店都不遠。酒店佔盡地理之宜,General Poor's Tavern、The Arnault/Bianchi House和Black Jack Mulligan's Public House離此都很近。酒店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的客人均可便捷的使用。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水和吹風機的客房浴室是不錯的選擇。在空閑的時候,去大堂吧喝杯飲品放鬆一下是不錯的選擇。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的IHOP - Hasbrouck Heights(美國菜)、Caffe Capri(意大利菜)或Christian's Steak and Grill(西餐)品嚐下一流的推薦美食。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。