佛雷德酒店 - 限成人(The Fred - Adults Only Hotel)

Nice hotel with beautiful view, and all commodities. The only thing is the restaurant service need a lot of improvement and people skills.

This is a great boutique property. The manager Karen was awesome. Made sure you had everything you needed and was just like having a friend around. She would talk to the all the guests daily and was always close by. Great location on the quiet side of the island.

Service is key when I stay at a property; however, some things just overshadow the service. As much as I want to give a great review because of the communication before and during the stay, I just can’t. For the price point the conditions of the property were not adequate. The older lady that oversaw the bar, had a negative attitude towards the staff that was visible to guest, a lot of the food options were not available for breakfast, lunch or dinner, the WiFi in the room was not reliable, there were tree roaches on the floor, the shower head was soiled, there was a placard in the bathroom that indicated if we wanted fresh towels to place them in the floor. We placed the towels in the floor and never received any fresh towels. We were given beach towels hours after our initial ask. The beach towel actually looked like a towel they mopped the floor with since it was stained with a rust color and black spots. The only thing that seemed cleaned or well maintained was the ocean, the sand in front of the beach chairs, shout out to the young man that racked the sand, our sweet waiter from St. Kitts with gorgeous faux locs, Delia, the pool + hot tub and the service provided by VI Exotic Watersports. Whoever has primary responsibility of this property, something has to be done. The staff is great, but it just seemed as if they aren’t valued. Also, to management, for the Holidays to happen every year, why were you not prepared?

We didn't receive our welcome gifts and customer service varied depending on who was working. Our room never got replenished with towels even though we requested new towels twice. Paid for VIP private event only for everyone to receive the same benefits for free. Pool and hot tub were the best part of the trip. Overrated resort.

This was a vacation I dreamed about, except not long enough. Outstanding service and staff Room was super comfy. Issues with the TV/ DISH. but we didnt miss it

Friendly staff, comfortable room, amazing view, excellent infinity pool, amazing jacuzzi (a warm one) and a lot of things available to do. Juat Perfect!

I grew up literally next door. This property was my playground back in the day.

Second stay here is less than a year and can’t wait to get back for a third! Love the location, staff, room, food, basically everything! Karen and her staff are great!