聖路易斯Flatwoods Park - St. Charles County Parks附近酒店

位置很好，離arch很近，家人很喜歡hilton的牀，攜程上定超划算，還贈送了早餐。就是該酒店停車不太方便，在對麪，一晚停車大概27美金。

410房間,有沙發和咖啡桌,叫做套房。我永遠也弄不懂空調/爐子。不管我設置了恆溫器,它總是黑的。63度是我喜歡的。風機在空調和暖氣之間不停的切換。我打算在離開時在辦公桌前提到它,但當時的想法並不在我身邊。他們有一些漂亮的女士在接待台工作,芭芭拉和金米。我不明白爲什麼這個假日酒店不允許我使用積分支付這次住宿以及幾個月前的一個住宿。在網站上預訂時,它被列爲“無報酬之夜”,沒有任何理由。芭芭拉和金米向我解釋說,每個酒店允許的報酬之夜有有限的限額。當達到配額後,其他客戶不能使用積分。這對我來說是新聞,我感謝他們很好地解釋了這個系統。我和我妻子每年在這裏住一兩次,我們喜歡這家酒店,它的位置到聖路易斯,所有在那裏工作的優秀人員。

當我預訂酒店時,我最好的朋友的訪問,我被告知他們有一個標準的機場班車,費用爲15美元。這是在離聖路易斯機場很遠的地方,靠近我的一個關鍵組成部分,仍然提供了一個合理的方法,可以跳出城鎮,在她vaca之後回到工作崗位,享受在Mo植物園展示的美妙的Chihuly玻璃展覽。不用說,即使健身房,游泳和按摩浴缸設施很棒,因爲Uber是60美元到70美元,這是一個交易破壞者。沒有理由誤導客戶,非常令人失望和不專業。不會推薦,而是警告我的朋友。

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Location in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!

我們以前住過Drury,但在聖路易斯的不同位置。這是我們第一次在Arch位置,不會是我們的最後一次!絕對很棒的客戶服務。最好的回扣!我的兒子在市場上吃了晚間小吃,體驗很好!他們有微波爐比薩和糖果,完美!絕對會再次入住這裏。

Unfortunately, due to a horrific experience at this hotel on Friday, March 10, but worse yet, how they handled it, more like, didn't handle it at all, it overshadowed any positive feedback I would have liked to have provided for this hotel. My husband and I have received zero communications/acknowledgment/not an ounce of compassion from ANYONE associated with this hotel, which all stems from an absolutely terrible experience - being stuck in this hotel's small elevator for over 80 minutes, late at night with anxiety ridden people and some VERY unfortunate circumstances including bladders filling up! We were told from someone over the speaker that we would be out in 10 minutes when their elevator company arrives, which turned into 30 minutes with no one showing up nor any updates. Not because of the hotel staff, but because of my friends/family insisting, 911 was finally called and the fire department was dispatched. Saturday morning we asked to speak with management and were told that management wasn't there on the weekends. We checked out on Sunday, and asked that a manager call us on Monday. Nothing. 7 days later, and there has been ZERO communication from this property's management. We didn’t even receive an apology nor receive any acknowledgement about our experience from the desk clerks that weekend. Nothing. Unbelievable and inexcusable. I'm disgusted, disappointed, now angry and disturbed by the silence, disregard and lack of compassion from this establishment.

我通常住在HI，並且有標準。這家酒店正在建設中，因此有封閉區域。酒店已經過時了，房間也低於平均水平。浴室的淋浴頭很低。浴室在鏡子前還具有較低的天花板。洗手盆太靠近水槽櫃檯。早餐還可以（標準）。工作人員很有幫助。不便之處，價格很高。酒店地理位置優越，位於CWE，遍布餐廳，酒吧和購物場所。整個食品市場指日可待。 他們正在建設中，我不會再回來。