聖路易斯Helium Comedy Club附近酒店

夏安（Cheyenne）是密蘇里州克萊頓廣場酒店（Clayton Plaza Hotel）的一位前台助手，在接下來的幾天裡，我的旅途非常完美。因為我必須在這裡度過假期，並且由於酒店正在進行一些建築工程，所以她親自承擔起一切，以確保我的住宿是最好的。她將我升級為漂亮的套房，並讓酒店員工將我搬進了家。這確實使我遠離家人的住宿變得非常美好。對於酒店管理部門，您有一位出色的員工在乎。謝謝她，謝謝！布萊恩·E

如果你想去卡迪尼奧遊戲、動物園或其他市中心景點,這是一個美麗的酒店,地理位置優越。它坐落在該地區有多種快餐或坐下來用餐的選擇。距離加萊利亞購物中心只有幾分鐘的路程。酒店工作人員非常友好。外面有一個很棒的起居區,有椅子和火坑。房間現代而乾淨。浴室很棒,淋浴很棒。我要求一間沒有面對高速公路的房間,因爲你可以聽到交通的聲音。這並不像我想的那麼糟,但是你可以在半夜聽到警報聲和非常快的汽車。大堂沒有免費早餐或咖啡,早餐價格過高,可以得到什麼。不過附近有很多選擇。大堂有星巴克,停車場對面有一家。這就是爲什麼我給了四星而不是五星的原因。我們每年都呆在這個地區,我們會回來的。

The hotel is warm and inviting with an updated decor, and friendly staff. The rooms are large and well-appointed, and the breakfast eating area is spacious with many people using it in the evening to play board games or to simply sit and talk. The breakfast is nicely stocked with a variety of food ranging from waffles, sausage and eggs to oatmeal, yogurt, and cold cereal. The location cannot be beat as it is within walking distance of the zoo, science museum, and planetarium. If you’re an avid walker or runner, I cannot think of a better place to walk or run than the Forest Park trails. The hotel is centrally located, which means you can easily access the downtown area for the Gateway Arch, Old Courthouse, Cardinals baseball and Blues hockey. You can easily reach the heart of South and North St Louis within 10 minutes, and Lambert International Airport within 20 minutes. In addition to the restaurant’s breakfast offerings, they hotel also sells food and drink items near the front desk. There is a restaurant next door to the hotel; a Jimmy Johns (JJ) within a two minute walk of the hotel, and a Comet coffee shop within a two minute walk of the hotel. There is an IMO’s pizza within a five minute walk of the hotel, and I saw a new restaurant being built within a five minute walk of the hotel in the opposite direction of the IMO’s. I will return to St Louis in August, and I’ve already booked another reservation at this hotel for the August trip. In the past, I’ve stayed at quite a few St. Louis hotels, and some were downtown or near the airport. This hotel is my new “go to” hotel when I visit St. Louis.

我们全家到 StL 度假，这家酒店非常棒。它很干净，工作人员超级友好，而且欧陆式早餐老实说是我经历过的最好的早餐之一。 总体位置对魔术屋和动物园等当地景点非常有利。但是，在 1 日找到的确切位置有点奇怪，但是一旦你找到它就会很容易导航。 对于餐点，当地风味和全国连锁店很好地结合在一起。

一個員工如何破壞一次度假體驗是少見的,但絕對是我家人春假旅行(4月4-7)中才發生的。這是比較老的燭光,維護得相當好。雖然不是特別令人印象深刻,但很普通,可以接受。這是我11歲的侄女,同齡的表妹,在春假裏度假。本來在比較集中的位置訂的智選假日酒店,對我們來說至關重要,因爲室內泳池。不久,我找到了價格實惠的住宿橋套房,也處於好的位置。缺點是室內泳池不足。於是我給前台打電話,被告知他們的客人可以完全進入街道對面的HIE的室內游泳池,這是非常常見的。最後我找到了這個燭光之屋的位置,價格甚至更高。像大多數(或所有)燭木一樣,沒有室內游泳池。所以,再一次,我打電話給前台,並被保證酒店客人可以進入位於街道對面的Holiday Inn的室內游泳池。我根據這個信息預訂了三個晚上,儘管與前面提到的兩個相比,這個位置非常不方便。到達後,我受到了一位友好而樂於助人的前台服務員的歡迎。我遇到的其他工作人員也是如此。有一個明顯的例外。在辦理入住手續時,我詢問了Holiday inn的室內游泳池如何使用。年輕之前,非洲裔美國人的辦公桌服務員甚至可以回答,一個年紀大些,大部分是禿頂的白人(可能是某種經理)插了自己,顯然很惱火,聲稱他從未聽說過這樣的事情....暗示我對我自己的事撒謊。前一天晚上,我與一名櫃檯職員進行了討論,我不得不請他到假日酒店去了解細節,因爲這是別人答應給我的。當我不得不獨自從辦公桌旁回來時,這位年長的白人紳士接着聲稱,在聯繫了假日酒店後,他被告知,這不可能染上“責任問題”。儘管有問題的酒店主動將游泳池租給非客人蔘加生日聚會等,這位先生沒有道歉,也沒有選擇,而且一開始就很顯然很惱火,因爲不得不麻煩。我們最終不得不爲20分鐘路程外的當地社區室內游泳池支付非常昂貴的費用。這個年長的白人粗魯、冷漠,沒有提供幫助。我真的對使這家酒店無法勝任的特殊責任問題非常感興趣。我尤其想知道,爲何在同一城市設立相同的IHG物業並不涉及責任。即使這家特殊的假日酒店聲稱,這位先生難道不會問我們是否要付一小筆費用嗎?籤個棄權書?有什麼....嗎?這個特殊的傢伙

I arrived and was greeted promptly by a gentleman at the front desk. After taking care of the incidental hold, he handed me my key cards and directed me to the elevators. My room was large and very clean. It wouldve been helpful to have a guide of channels for the tv and washclothes in the room. The breakfast was ok with scrambled eggs, chicken patties, pastries, waffle makers, and 4 types of cereal. If I was more hungry than I had been, the selection could've been better. It is located near a ton of eateries and shopping.

酒店含有早餐，早餐是传统式西餐，汉堡炒蛋肉饼自己搭配，喝的有酸奶、咖啡，还有水果；酒店卫生干净舒适，房间设施齐全；有停车场和无线网；旁边还有沃尔玛商场等。

Location in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!

在辦理入住時,我們被告知,爲了獲得標準的客房清潔服務,我們需要明確要求每日清潔(“因爲新冠肺炎”)。我們確認是的,我們希望我們的2間客房每天打掃。第二天早上我們一直到10PM沒房,到時候回來發現我們的房間沒有打掃乾淨。我們把事情帶到前台服務員時,她採取了嬌小的態度,告訴我們房間沒有打掃,因爲兩個房間的門上都有“請勿打擾”的牌子,我們倆都知道這不是真的,但是聲明確實做到了,因爲它允許前台服務員避免問責制,回到滾動TikTok。我要求她確認我們的客房服務要求已經到位,第二天晚上,她喃喃地說確認。第二天早上我們走出去時,看到走廊的管家,要求我們的房間打掃,她說她會這樣做,我們也在前台停了下來,確認我們的房間當天會打掃。那天晚上回來後,我們發現我們的房間條件相同,我們在早上離開了他們。我意識到,有一段時間,我們都瞭解到新冠病毒傳播的空中性質,謹慎並儘量減少感染的機會是有意義的通過儘量減少接觸的可能性來感染。考慮到幾年的數據和常識的好處,這段時間在幾年前就結束了。酒店知道這一點,我們作爲客人知道,但一些酒店繼續利用2020年新冠疫情作爲請原諒提供更少/更少的服務。這太可恥了。我建議Drury和其他價值酒店停止以荒謬和過時的健康協議爲子向他們的客人提供減少的服務,同時給他們的員工一個繼續做他們的工作。