聖馬洛城堡附近的聖馬洛酒店

I was on a roadtrip with my friend through Normandy, and our final hotel destination was going to be Kyriad Prestige in Saint Malo. We booked via booking.com and arrived early evening. Upon check-in met by kind staff - who mentioned we needed to pay upon check-in for the full stay. We were surprised, as this was not mentioned anywhere in our booking confirmation and we mentioned we would prefer to pay upon check-out. Then the mood of the staff changed and we were told that we had no other option than to pay. We were taken aback by this attitude, but opted to pay. We were tired after a long day behind the wheel. Our double room did have twin beds - but faced a loud street - so we were given a different room upon request. Here the staff was helpful. The new room faced the pool - also meaning it had a terrace straight below the only window with ongoing noise from guests. Most annoying was the air conditioning system which presented itself with a not so nice high pitch all day and night. It was warm those days and we closed the window and relied on the aircon - except - this needed activation by reception staff and could only be set at 22 degrees (not much help if you need cool air). For various reasons, we did not feel comfortable at the Kyriad Prestige and as we had a flexible booking, we opted to check out early and find another hotel. Now the fun began. We checked with staff in the evening to confirm that it was ok to check out the next day without suffering any additional costs. This was confirmed - we just needed to make sure to check out before noon. Next morning we checked out - and had stayed there 1 night (out of a total of 5). We asked to get the other 4 nights refunded, as we had pre-paid. This was a HUGE fuss - and caused a lot of heated debate - as the staff told us this was only possible if we gave them a notice from our banks, stating our account numbers, swift codes etc. This is by the way against the Kyriads own terms and conditions and not in accordance with the EU GDPR rules of data protection. Staff kept ademant that a refund could not be made via our credit cards and that only the supervisor could decide on refunds. Now this was a Sunday, and the supervisor was going to be in on Monday - so we said we would return Monday to speak with her. Until then, we asked for and received confirmation, that the Kyriad would not charge us for more than the 1 night we stayed there. On the Monday morning, checking our credit card accounts, it became obvious that the Kyriad did in fact charge us for the whole 5 nights. We made our way to Kyriad to talk to the supervisor and where fully ”armed” with terms and conditions, regulations and documentation evidence. When we met the supervisor, she greeted us friendly and professionally. She mentioned that she new our case and that we needed a refund for 4 nights. Not a problem and the refund could be made directly to our credit card. The supervisor explained that sometimes the staff woul

réservation soit disant a partir de 14h. j ai recuperer les codes d acces a 12h par un monsieur a l accueil qui etait tres gentil qui ma proposer meme de venir des 13h dans la chambre.nous somme venu que a 14h comme prévu ,la chambre pas faite et les femmes de menage nous ont dit qu elle ne serait pas prete tout de suite, j ai insisté pour l avoir et elles sont venues faire le menage suite a ma demande. le ménage a durer 10 mn mais elles étaient sympa.. et les codes d acces si le monsieur ne me les avaient pas donné , je les ai recu par sms qu a 15h pour une réservation des 14h

牆內很棒的酒店。房間緊湊,但有短暫住宿所需的一切。很乾淨。考慮到它的核心位置,晚上會有點吵。如果噪音有問題,我會避免1樓和2樓的房間,儘管雙層玻璃窗和大面積的遮光窗簾會抑制噪音。

坐落於Intra-Muros的聖佩德羅酒店，會讓您在聖馬洛擁有別樣的體驗，開展一段難忘的旅行。旅客們會發現AR Koad、Plage de Bon-Secours和聖馬洛主教座堂距離酒店都不遠。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。多國語言工作人員的服務，將為您消除在異國的語言障礙。

LUNA-真的讓我們的2+1晚住宿變得特別,冠軍員工,繼續預訂和解決卡卡絆腳石。我們從根西27/10/21 w/out any ”pass sanitaire”到期的簽發系統v v slow。LUNA 歡迎並排序dbl-vacc 證書/護照,並在當地小餐館兩次嘗試拒絕後,沒有”p-s”,也沒有耐心檢查我們的alt 文檔,她爲宜必思(ibis)和杜文(duvin)提供了美味的牧羊人餡餅和意大利麪,由於潮破壞,大吉海灘正在認真地進行道路施工,所以我們收到了關於改善環境的建議。LUNA的愉悅和服務讓我們決心爲她鼓掌喝彩,而且我們聚集在一起的可能是一家公司Accor/Ibis門戶網站,以向信用超級員工提供的服務,這個TripAdv似乎是它,所以我們希望這達到促銷的水平,甚至更多女士經理--前44%--一般都支持和鼓勵出色的、合適的人品,並粘貼出色的員工。最根本的,或者說最根本的一點是,在幾天之後,她能夠漫遊和拜訪朋友,這是她完美的工作,我們昨晚回來,然後,船野蠻地早早離開,在那裏她,華麗,微笑和快樂,與升級的美味特大牀雙人房(有大,更大的淋浴)我們從IBIS團隊中找到了一張生日快樂卡,還有一張放大的--等着吧--在我們牀上的IBIS標誌墊子--LUNA發現我的丈夫皮特的生日就在那一天,經過一週左右的溫和慶祝之後,這真是“蛋糕上的蠟燭”,而LUNA,我們無法感謝你讓我們的住宿如此特別!我們非常喜歡你通過公司上升,因爲他們非常幸運地擁有你!!!祝福x

接待處的年輕女士很可愛,很有幫助。 位置在一個可愛的區域內很棒。

瓦麗酒店位於迪納爾，毗鄰高爾夫球場，距離聖馬洛城堡和月光步道不到 15 分鐘車程。 此海灘酒店距離聖馬洛輪渡碼頭 7.4 英里（12 公里），距離聖馬洛海灘 7.6 英里（12.3 公里）。您可到露台欣賞美景，還可利用免費 WiFi和禮品店/報攤等服務和設施。您可以到酒店的海濱餐廳隨便吃一點；在這裏，可欣賞海洋景色。您也可以待在房間裏，享受部分時段客房送餐服務。在忙碌的一天後，不妨去酒吧/酒廊輕鬆一下。每天 8:00 至 10:00 提供收費的自助式早餐。特色服務/設施包括大堂免費報紙、多語言服務和行李寄存。酒店有 23 間客房，提供平板電視。提供免費無線網絡，方便您與朋友保持聯繫；有線頻道可滿足您的娛樂需求。私人浴室提供免費洗浴用品和吹風機。便利設施包括保險箱和書桌；而且每天提供客房服務。

我們非常喜歡這家酒店,但想警告其他人不要以過高的成本預訂露台房間。我們以爲我們會用露台爲自己準備套房-這是一個大錯誤。套房和酒店很可愛,我會再次入住。位置非常好,因爲酒店很中心,但剛好遠離鎮上的主要噪音。房間很可愛 - 空調,乾淨,寬敞,安靜。早餐很好,餐廳的晚餐也很好。問題是我們額外支付了糟糕的露台。雖然它的大小不錯,但絕對看不到--只看到幾米之外的其他建築物的高牆!我想垃圾箱或廚房門在底部。我們到前台投訴,被告知由於下午4點之後我們無法更換房間 - 工作人員對此不感興趣。我問所有的露台房間是否都能看到這種景色,並被告知是!!!所有的露台房間都在酒店後面--看着牆壁。我吃驚地發現酒店對這些露台收費太高--它們真的只是吸菸區(一張非常普通的桌子和椅子上都配備了菸灰缸)。如果你在網站上看這張照片,它意味着一個美麗、通風的露台。雖然我沒有想到從我的露台看到大海--我確實認爲,從這裏看海可能比關閉一些平坦的牆壁更好。我很沮喪,我們爲此付出了這麼多,並想警告其他人不要被誘惑預訂!

Visit started great. Hotel directly beach side and short walk to old town. Magnificent views of the beach. Room was a bit small but adequate. We ordered breakfast the night before for 9.00 am the following morning. We were ready at 8.50 am so asked if we could have breakfast early as we had a long 800 kms drive ahead of us. We were rudely told ”No, it is ordered for 9.00 am so that's when you will get it”. By 9.20 am there was still no breakfast so we gave up! We were told ”She had two bookings for 9.00 am and yours was the second”. Dreadful service and a sad end to an otherwise nice visit.

早餐有着很棒的景色,可以用的工作人員和專業,小房間但舒適,有車時留住的地。