Booked the Woodside Suite for a couples getaway. Check-in was at 4pm; our room was unavailable until 5 pm. Gentlemen at desk was nice, super apologetic and even got us sodas, but this was less than ideal. My understanding from the website was that check-in is completely contactless, but it was a traditional front desk check-in process. Additionally, website indicates that bagels & donuts are sold weekdays as a breakfast option. A continental breakfast was available, not the bagels & donuts for purchase. While free is nice, it was a bare minimum generic bagel & pastry breakfast. I would have preferred to pay for some really good bagels & donuts. For the price we paid, the room was sub-par. See pictures of multiple spiders, a hole in the door handle stuffed with tissue paper, broken clothes hook, a shower that had so little water pressure it was unusable (we literally did not shower). The cleanliness and condition of the room were poor. We could have gone elsewhere and had a much cleaner room. We did not realize the lake was across the street from the property (our error) and that this was not lake front. Positives: staff was very nice, patio & jacuzzi of Woodside Suite in good condition.
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