Verified traveler
Sack your receptionist, bad attitude!
When we arrived we were greeting by the lady at the desk terribly. Her attitude stinks. She wouldn’t let me finish what I was saying about our booking. The booking stated we could have a free toddler bed, on arrival she charged us £20. This is not a 4 Star Hotel. The bathroom was dirty, the bath was falling to bits, the ironing board was disgusting. Bed that we paid for has springs coming though and I now have terrible back pain. Guy next door snoring all night the walls are that thin, and above us the noise from 6:30am was so so loud. We left and the receptionist was stood there smoking. Never ever again and will not be returning. I would advise you think before staying here.
翻譯