聖迭戈公會酒店 - 萬豪 Tribute Portfolio 酒店(The Guild Hotel, San Diego, a Tribute Portfolio Hotel)

Small room, expensive and stinks.

Horrible costumer service….I booked a room with a courtyard view so my wife and I could have dinner while our baby was sleeping in the room. The whole idea was to be close for the baby monitor to work. When we arrive around 8PM, right when our baby goes to bed, we were told that we had a room all the way at the end which wouldn’t for us. The lady was really not pleasant and made us feel like it was on us. They didn’t have any solution to accommodate us. I even suggested a voucher to come at a later date and she didn’t understand that. We left and went to sleep at a friend’s house which was really inconvenient and ruined our whole family weekend…so we got charged full price and didn’t even stay there (why do we have to pay the cleaning if we are not using the room?!). So horrible service…

Hotel is historically nice and the valet charge of $56 is also historically high. And the resort fee for a non resort. Just do the math of $35 x 162 rooms x 365 nights. 2 million… really? Rooms are nice as are the baths. The 100ld dog sleeping on the bar couch as wrong, but the staff just shrugged. I would not recommend..

The rooms have a strange odor, old carpeting. There is poor ventilation. Having to ask for robes, or a fridge for the room seems egregious at this price point. Valet usually helps to unload and load luggage’s, was not available at time of arrival. There is no room service.

Las habitaciones son muy pequeñas, aunque el lugar es increible y en perfectas condiciones, se escucha bastante ruido en los pasillos