美洲長住酒店套房 - 聖迭戈- 時尚谷

Ok

We were looking for a pet friendly hotel. The photos of the rooms online were good. However, when we got checked in the room was terrible. It smelled like cigarette smoke and some other odor. The bedding smelled like smoke and was extremely wrinkled. There were patches on the walls that were not painted. The shower curtain rod was hung so far away from the tub that it didn't keep the water from going on the floor. There was only one wash cloth for two people. There was a hair stuck on the ceiling in the shower. There was no mirror in the bathroom. The toilet paper kept falling of the holder. The microwave was rusted and the stove top was in bad condition. We requested another room. The new room was better but also very run down. The GFI outlet in the bathroom did not have power. The lamp only turned on if the light bulb got screwed in and had to be unscrewed to turn off. The shower head only had water spraying out weakly on one side. The breakfast had coffee, packages of muffins and nutrigrain bars, and oatmeal packs. One morning there was a hair hanging from the coffee dispenser. When I told the desk clerk their response was "oh, yeah". One night a car pull into the lot and had booming music that went on for about 15 minutes at 1 AM. The next night the room on the other side from ours seemed to have water running for a couple hours and some kind of banging noises started around 4 AM and continued until about 7:30 AM.