I normally stay at the Marriott Gaslamp or Mission hotels but decided to try the hardrock. I checked in on Friday midday and tried to take a nap. It was so loud —elevator and hallway noise, street noise, etc that I called to customer service to ask to change rooms to a quieter room away from the elevator and street. Customer service was good and they moved me to an 11th floor room, they even gave me a suite but unfortunately it was just as noisy. I haven’t slept for two days! I don’t mind that the hard rock is a fun and more party type hotel but the rooms seem like the walls are paper thin. Even on the 11th floor I heard street noise For hours! I could hear people coming in at all hours of the night I was woken up at 4:30 in the morning. At the Marriott I’ve never experienced this. If you want to sleep, don’t go to the hard rock. !!!
翻譯