菲奧納酒店(Hotel Fiona)

Very pleasant service. The receptionist is also very helpful.

The rooms were very cozy and clean. However, the room didn’t have a microwave or mini refrigerator. Our room was adjacent to the street and it was very noisy at night. An interior room away from the street would have been quieter. Our reservation included breakfast, however, when we inquired where and when it would be served, we were informed that no breakfast was served, only coffee and cream.

舒適的床和枕頭。陽光下，裡面漂亮又明亮。到目前為止，房間的更新很好，但浴室地板已經過時了。有一個獨立式空調裝置很好，但它是如何用木頭通過窗戶輸送管道的，有點缺乏吸引力，儘管有一個窗簾遮住它，這很有幫助。淋浴門內側長有黴菌/生物膜。工作人員非常友善和樂於助人。適合步行的位置。外面的保全也很不錯。我還喜歡打開 3 個視窗之一。我們會回來的。

The hotel is clean, has parking. The staff was bad, cold and not nice. I came on December 25th at night around 9pm, restaurants almost closed on that day and we have a kid. We had 3 cup of noodles and asked her "Do you have hot water?". She didn't answer and she went inside the small room and gave us 3 small cups of hot water and left. The water was not enough for the noodles so only enough for 1 cup and my son ate it. She looked like a cold blood, didn't have a feeling like people.

To begin, they charge too much for parking. Look closely at the listing. I arrived at the property late and tired only to deal with the most unprofessional attitude from the front desk agent. The person had ran their audit for the night and tried to act as though I was lying about having a reservation. For an hour , I had to deal with this man expressing he “had no time for this” & “I hate this” as he attempted to locate my reservation. I contacted ******* to confirm my reservation, which he kept claiming I didn’t have. He had to call his manager and, in front of me, he and the manager repeatedly stated they needed to make sure “they were covered” in case I complained or somehow was lying about the reservation I had a receipt in hand for. I only stayed because I was exhausted and it was 1AM at that point. He then couldn’t make a key for us to get into my room, so he had to escort us to the room. We made sure to go nowhere until we didn’t have to deal with him again. The property is fine, nothing special. I wouldn’t park on the street, but I also would not pay the parking fee that isn’t explicitly clear on *******.

好吧，星期五晚上，我去讓前台的女士知道我會有訪客。她對我非常不尊重，提高了聲音說當她把人們坐下來後她會幫助我。我沒有對此提出異議，只是想讓她知道我的訪客。最後，當其他顧客離開時，我問這將如何運作，因為他們的前門是鎖著的。這位前台員工開始說..呃。他們敲門……我可能會讓他們進來。這就是它的運作方式。我不知道為什麼當我只是問一個問題時，她卻表現出如此強烈的敵意。我可能再也不會住在這家飯店了。我不該受到這樣的不尊重。我仍然很困惑她為什麼會有這樣的行為。

The checkin was very long...they need to get a better check in system. and the walls are thin all I heard for most of the night was slamming doors.

No good Air Condition don’t work at all..

So so