玫瑰花園酒店 - 聖何塞機場

房間乾淨，物超所值。雖然不算是豪華，但對於長途飛行後需要在機場附近過夜的人來說，是個不錯的選擇。

前往聖荷西迪里東的巴士站就在飯店前。 樓下有墨西哥餐廳，內設雞尾酒吧。晚上8點至早上8點為安靜時段。

Limpio y comodó

The stay was very bad. After checking in the first nite, it turned out next date there was major work in the room adjacent to mine. A lot of noise, debrus, garbage near the entrance of my room. I coukd not even get in or out without moving all the stuff blocking the entry..this was UNSAFE. I WAS NOT TOLD THAT THERE WAS RENOVATION WHEN U CHECKED IN. I HAVE PICTURES OF THE ISSUE. I DEMAND A REFUND AND AN APOLOGY LETTER FIR PUTTING MR IN HARMSWAY.

The staff member decided to play a cruel joke on me during checkout. I was rushing to get to the airport to catch an early flight so I needed to check out before 9am. The main reception is closed until 9am and only a little window into the street is open, so I had have to wait outside to finish checkout. I ordered my taxi on the way to reception and immediately proceeded to ask to checkout and requested the return of my $100 cash deposit. The receptionist told me it would take 10-20 to check my room to make sure everything is fine before I could get my deposit. That was obviously a big shocker as normally these things are done very swiftly to not hold a guest for too long. I politely asked if it was possible to do it a little quicker as I was rushing to catch my flight. The guy told me that next time I should pay the deposit by card to avoid this. I said I understand and showed him my phone to let him see that my taxi would arrive in 7 minutes and once again politely asked if my room could be checked a little quicker. (it's a motel, and my room was literally less than 30 seconds away from reception). The guy didn't care. I asked if he could please use the radio to ask a staff member to check it to at least put this matter in motion. He didn't care. He just sat at the computer and did some nonsensical stuff there without any rush. Then got up, went to a different room as I was standing outside in the cold panicking about missing my flight or my taxi arriving and leaving before

I didn't feel safe there, was told plumbing shut off at 10pm to 4pm for maintenence, i was on 2nd floor on a janky balcony steps to get to my room which smelled and was very old carpeting. I left in 20 mins. I could not stay

The room smelled of mildew and I don't know what, after putting the air on, window open it was a little better. Walking around the room there were a few wet soaking spots on the carpet. Bottom of the bed had stains which was visible since the bed skirt was on only one side, took pictures, I spoke to the office. Offered refund and room change but was the only soak tub room so I stayed. Next day Checked out, it was not noted for refund now in limbo and waiting to hear from management. Who isn't available til Thursday........left an email first thing in the morning have not been contacted. 9/16