聖何塞埃斯卡祖萬豪AC酒店(AC Hotel San Jose Escazu)

El hotel es lindo, nuevo, comodo. Nos resulto complicado acceder al estacionamiento, un tanto tipo laberinto. Esta en una zona muy linda, tiene negocios ahi mismo y un lindo restaurante en la puerta y esta a 10 minutos de auto de un shopping muy lindo.

The property is very nice and in very good condition, its located on the most expensive real estate in Costa Rica, so you expect the best. Bad check in, they only had one of my two rooms reserved and prepaid. Next morning, I went to work and my 80 year old mom went for breakfast, and they made her pay, nobody told us upon check in that breakfast wasn't included, on top of that at check in I explicitly asked/requested open tab and gave my CC that was charged $300 so my mother could ask anything she wants. At noon my mother card stop working, went to ask for help and they said its because she was checking out that day, really? I reserved and paid for two nights, you guys have to check on your management process. Not a very pleasant stay to say the least. On top of that if you are driving your own car, in and out is tight and not convinient.

at the time of check in they told me that some rooms were ruined and that they had to move me to a room in the hotel across the street, renesane inn. A very inferior hotel to the one I had reserved. After having us 30 minutes waiting and thanks that we got angry, "miraculously" a room was available. The whole problem is because I made the reservation through ******* and not directly with them, there's no right to have to go through these bad experiences, if it's not convenient for them that customers book online, why don't they cancel the service?

Its a nice place, very modern and great breakfast, just be careful some one else charge 25 us on my room for a hamburger and a beer when i made check out and hotel accept not to charge me

La ubicación para lo que mi familia requiere o al evento que queremos. Lo que no me gustó, fue que moví la cama y debajo estaba sucio, inclusive con restos de comida, eso sí me pareció bastante desagradable para un lugar de esta categoría.

Well located but overpriced for a basic hotel. The common areas with carpet stink and the bathroom was filthy. The breakfast was below standards

Mi estadía en el hotel fue genial, lo recomiendo mil la ubicación, el restaurante y terraza es espectacular muy bueno todo en general el servicio la comida las habitaciones y lo mejor es que muy cerca de todo