聖何塞Zum Zum附近酒店

這絕對不是一家五星級酒店，當您走進去時會看到很多混凝土，雖然感覺很暗，但在高溫下卻很受歡迎。對於在市中心的酒店（步行僅10分鐘），它很安靜，游泳池很漂亮。房間是巨大的雙床間是兩張雙人床。酒店的酒吧提供美味且價格合理的食物，早餐豐富。工作人員非常樂於助人和友好，總的來說很開心

- I sent an email to the hotel the day before to check if they are able to send a shuttle to the airport to pick me up (just to avoid the stress of figuring out transportation), but they only replied once I landed. It wasn’t worth for me to wait for them to come and pick me up. - The room was loft style and very spacious: two stories with two full bathrooms, and kitchenette. I didn’t need them, but they were available. However, the shower upstairs next to the bedroom was missing a door, water was splashing out and making everywhere wet. Also, the shower didn’t drain well. It was gross to have my feet in dirty water… same with the sink, water wasn’t draining well. The hotel provided one hand towel and two large towels. They were old and rugged. I went out to buy my own. The bed was comfortable! So were the pillows & sheets! Thank you for that! - I’m training for a marathon and it was important to me that the hotel had a gym so that I can keep up with my training. This hotel had one treadmill and it wasn’t working. I guess next time I need to check before I book. - My room doesn’t have a window and hence very dark, gloomy, and depressing. Luckily I don’t have to spend too much time here. I told the receptionist and she said that that’s the room that was assigned to me. I let it go. - The hotel is in downtown and walking distance from all major “things to do” in San Jose city. But I have to say that the pictures online look a lot better than the reality of the hotel. - Would I stay here again? Only if I need to sleep somewhere for one night.

我們在這家酒店的經歷非常A+++,前台的Anthony和Angie兩位專家都非常專業,讓我們的住宿舒適。他們竭盡全力確保我們的旅行安排得很好,我們在酒店的早餐是jsut優秀的。歡樂時光也很棒。酒店非常乾淨。所有工作人員都彬彬有禮,確保我們知道我們要去哪裏。回家很難,因爲感覺我們就像在家一樣。經理也來了,確保我們住得很開心。

Dear Valued Guests, I hope this message finds you well. I am writing to share my recent experience at Hotel Cultura Plaza in San Jose, Costa Rica, and to caution those considering a reservation at this establishment. During my stay at the hotel, I encountered a significant issue with the room I was assigned. Unfortunately, some of the rooms at this hotel do not have windows and resemble prison cells rather than comfortable accommodations. Understandably, I refused to accept such a room and immediately contacted Booking.com to seek a resolution. To my disappointment, the hotel displayed a lack of cooperation, even after three hours of mediation with Booking.com. Despite our best efforts, the hotel refused to address the issue adequately, leading to the cancellation of my reservation. Furthermore, the hotel has also declined to refund the payment I made for the booking. Throughout this process, their responses were consistently rude and unhelpful, leaving me frustrated and dissatisfied. In addition to the room issue, I feel it is important to mention that the dining room for breakfast at Hotel Cultura Plaza is extremely small, akin to a small bar with only about four tables. This limited space may make it challenging to find a seat during busy periods, and it can detract from the overall dining experience. Given my disappointing experience and the hotel's uncooperative attitude, I want to urge prospective customers to exercise caution when considering a reservation at Hotel Cultura Plaza. Please be aware of the lack of windows in some rooms, the prison cell-like appearance, and the limited dining space for breakfast. It is my hope that by sharing this message, I can help others make informed decisions and avoid potential frustrations. As consumers, we should be able to expect a certain level of quality and service when choosing accommodations, and unfortunately, Hotel Cultura Plaza fell short of these expectations. Thank you for your attention, and I wish you all pleasant and trouble-free experiences in your future travels. Sincerely,

Stayed here on a tour of Costa Rica, for a total of three nights on arrival and between our extension. Typical city hotel, very comfy and large rooms with big bathrooms, plenty of toiletries etc. Lovely staff, although not very attentive in the main restaurant! We ate lunch, dinner and breakfast in the main restaurant - all good. Also a great meal in the Japanese restaurant. It was quite cool, they keep the aircon on quite high and the weather was windy and cloudy so turned it off in our room! Nothing much nearby, very convenient for airport but only a supermarket and McDonalds within walking distance. The park was ok for a quick walk, only a few yards away.

Great location in the heart of San Jose, within walking distance from all the city’s attractions. As a Hilton member, we were recognised with a great upgrade to a nice and modern room. The daily breakfast was sumptuous with local and western options. The evening happy hour was incredible and the best selection of drinks we’ve ever been to. Would also like to thank several staff who helped us during our stay - Anthony the bellhop, and Carlos + Marcela, severs at the hotel’s restaurant. One suggestion is for the reception counter staff to be more friendly and approachable. The perception we got was they were cold and rushed.

我邀請了20個朋友住在Barcelo，他們喜歡酒店酒吧，游泳池，房間等的各個方面。我建議將它推薦給任何大型團體或家庭，靠近城市，風景宜人，安全，員工禮貌

在這裏住了3晚。有一個雙牀房。牀很舒服。空調很好。浴室很好,淋浴壓力很好。包括早餐,真的很好。這家酒店有一個洗衣房,您可以在那裏洗衣服和幹自己的衣服,洗衣機和烘乾機的費用爲1歐元。這家酒店距離聖何塞市中心和Barrio Escalante步行即可到達,那裏有很多可愛的餐廳。肯定會再來這裏住的

Like every Selina Hostel there is love in every detail - decoration, lights, good furniture. We had the deluxe room with a lot of space, a table, a sofa, own bathroom and good comfort. The bed was very cosy. We had no warm water for 2 days in our room, but the staff reacted instantly, tried to fix it and we got a free breakfast and some money back. Clean kitchen, enogh fridge space and a cool sofa space in the living kitchen. In total we had a nice and relaxing stay amd would definitly recommand this hostel.