聖塞瓦斯蒂安Air - System附近酒店

房間非常好，有高檔的感覺，還送了歡迎香檳。前台服務熱情，幫忙訂餐廳，提供各種信息。有一點小遺憾的是房間裏沒有大鏡子，無法照全身。不知道那些明星來住的時候試衣服沒有全身鏡是什麼反應

酒店地理位置優越,無論是老城區還是新城區。適合公共交通,到聖塞巴斯蒂安機場的巴士就在酒店對面。我們沒有在那裏吃早餐,因爲有幾個門下有一個非常好的早餐地方。失蹤的明星是因爲他們下午3點房間沒有整理,我懷疑一個人必須做整個酒店。

Had large superior corner room with balcony and we could just glimpse the river as leaves obscured most of the view. Bed was so comfortable we wanted to take it home. Bedding and towels were very high quality. Lovely towelling coats. Toiletries provided were very nice. Shower was excellent. Good lighting and magnified mirror. Room was clean - decor was nice. Large glass doors to en-suite were a bit odd and didn’t seem to provide much privacy other than that worth the room rate for good location and large comfortable room. 3 minutes to main bus station, 5 minutes to beach and 5 minutes from Old Town. Beautiful old building. Large Roof terrace with bar was a bonus.

Great hotel in a great central location. Excellent breakfast and the room was clean and comfortable. Large bathroom with all the products you need. Highly recommend an ocean view room on an upper level. Nice bar downstairs with ocean views that have seats and tables reserved for hotel guests. Very nice touch.

San Sebastián is a great place and Zenit Convento hotel is conveniently located, minutes away from the beach and old town. The facilities in the room are good and the decor neutral and modern. The room we were given (1st floor) looked out onto residential apartment blocks. When we checked in, we were not informed that noisy building work to these properties would be going on during our stay. (I attach views from our room) We did mention this to reception and they apologised. Had I known about either of these I would have requested a room facing away from this awful outlook. We chose Zenit Convento because it had the benefit of a rooftop pool. The pool was closed for the whole week of our stay. The notice stated they were carrying out tests. This too was discussed with reception and they said they were sorry but in fact it didn’t open until the end of June. I cannot find anywhere on their website where this is mentioned and we found this to be misleading and frustrating. Breakfast was a chaotic experience from the very first morning. The table we were given on our first day was missing cutlery and butter. Staff were often not around or too busy to respond to requests or rectify mistakes. I ordered an omelette but was given scrambled egg. I asked for this to be changed. They took it away and then came back with the same plate and told me this was an omelette. Trying to explain that it wasn’t to someone who spoke limited English was difficult. Subsequent days were similar, long waits to get table service, items missing from the table. It was only on day 3 that we realised that a menu in English was available. No one had bothered to offer this to us. As a consequence, despite already having paid to have breakfast included, we decided on our last 2 days to have breakfast in the Taberna Blas opposite the hotel. The evening opening times for the bar are not clear. Sometimes it would still be open beyond 11pm sometimes it would not. We came back to the hotel at 11pm one evening and there were people sitting in the bar with drinks but no staff behind the bar. There were 2 members of staff on reception. We asked them if we could order 2 coffees. They said sorry the bar is closed and the staff have gone home. What are the opening and closing times and why can’t they be consistent and displayed. When we checked in we had 2 bottles of water in our room. We assumed therefore that water was provided free of charge throughout our stay as it is in the gym. When we checked out I was surprised to find water had been charged to our bill. I raised this and was told that only the first 2 bottles are free. This again is misleading and inconsistent. We travel extensively in Europe and rarely are we charged for still water in our room. With a room rate of €400 per night it should be included as part of the room package. I did raise many of these issues with restaurant / reception during my stay. The response was generally that they were sorry but that was it. The ma

酒店超級豪華，位置很棒，酒店很新，房間很大，設施齊全，服務超讚，早餐相當棒，總之是超一流的出行體驗

我們在這家新酒店住了5晚。我住在另外兩個Axels（柏林和巴塞羅那），感到非常高興。這家新開張的Axel“拿蛋糕”-迷人，友好，價格優惠，舒適而優雅的客房，蒸汽浴室，桑拿浴室和漩渦浴缸，自助早餐豐富，種類繁多。廚房中的Santi和Beatriz將完全照顧您！預訂人員（Antoine，Diego，Carlos和Irene）無法提供幫助和耐心。注意：節假日到達時，大約有20人在等待辦理登機手續。Antoine耐心地處理了壓倒性的情況，為每位客人分配了必要的時間。我不能說這家酒店足夠有趣的事情。走！經驗！放鬆！

Spent two nights here at the end of May. We arrived into San Sebastián on the bus from Bilbao Airport and after a 30-minute walk arrived at the hotel. We got to the hotel around midday and were thinking of leaving our bags at reception until the room became available, but after 15 minutes we were able to check in and get our cardkey. The room was very contemporary with a comfortable bed and good storage facilities, a fridge and a safe. As is common in Spain there were no tea of coffee making facilities, but complimentary water was provided. The room had a balcony that looked out over the main road outside, but the room had good soundproofing and we were not disturbed. The bathroom was clean and modern, though was incorporated within the bedroom rather than being a separate room. This meant there was little soundproofing and the frosted glass did not leave much to the imagination! The hotel is about 30 minutes away from the main tourist attractions of San Sebastián, and is in a more residential part of the city. There are some great bars and pintxos restaurants close to the hotel, and in one particular we would recommend is Oliyos. There is no restaurant on site but they do have a coffee bar, though we went out for breakfast both days to a bakery across the road. Ondarreta beach is close by and on the first day of our stay it was warm and sunny and we be spent a few hours there. Overall we were happy with our stay here and would recommend as a base when visiting the city.

Very new and modern hotel with fast wifi. On-site restaurant is very convenient for a quick bite. 2 bus lines with frequent services that stop at the front of the hotel take you to the heart of San Sebastian. Free parking (horrible parking condition in San Sebastian) on premises and reasonable pricing make this hotel a very good choice for stay near San Sebastian. Note that most rooms have glass shower stall in the middle of the room and it may not be very private for certain travelers. Otherwise, the room is spacious, clean and has good air-con. Note also there is no safety deposit box and no fridge in the room although storage space is quite reasonable. Friendly and helpful staff.

快速備註:超值沙灘是7-10分鐘步行很多近距離的餐廳和酒吧聖塞巴斯蒂安傑出前台更安靜的一面多棒的酒店!我非常喜歡我在這個NH的住宿,在海灘上呆了一天後,這裏感覺是一個晚上休息的完美地方。我的房間現代而寬敞--客房服務也非常出色。每當我遇到問題或需要幫助時,前台工作人員都會特別樂於助人。這個NH可能也有西班牙最好的漢堡之一。樓下的餐廳也很棒,雞尾酒也很棒。