桑頓Canterbury Park附近酒店

良好的體驗。設施一流,有我需要的一切,讓我的住宿舒適和愉快。工作人員很友好,樂於助人,以確保我擁有我需要的一切。 早餐很好,有很多選擇。 酒店的位置也很好,方便前往約翰內斯堡市中心。 總的來說,我會強烈推薦給任何人尋找一個很棒的地方,設施一流,位置方便。

I had an exceptional stay at the Radisson Blu hotel. The staff provided outstanding service, from the friendly and efficient front desk staff to the knowledgeable and attentive team members who went above and beyond to meet my needs. Their personalized care made me feel valued and well taken care of throughout my stay. I highly recommend the Radisson Blu hotel for its exceptional staff and memorable hospitality.

During our recent stay at the hotel, my expectations were unfortunately not met, largely due to what I found to be significant oversights and, at times, concerning behavior from some members of the hotel staff. As someone who has had the privilege of traveling to over 76 countries and has been a guest at numerous top-tier hotels worldwide, I believe I have a comprehensive understanding of the standards that one should anticipate from establishments that pride themselves on excellence in hospitality. The experiences that stood out during my stay were not in line with these standards. From the onset, the reception was less than warm. While I understand that everyone can have an off day, in the hospitality industry, it's paramount to ensure that guests feel welcomed and valued. Regrettably, this was not the impression I received. Further, there were several operational glitches that marred the experience. For instance, our room service orders were either delayed significantly or mixed up on more than one occasion. Additionally, basic amenities that one would expect to be replenished daily, such as toiletries and towels, were often overlooked. These might seem like minor issues in isolation, but when combined, they paint a picture of a system that is not functioning as seamlessly as it should be. Moreover, during our interactions with the hotel staff, there were instances where their behavior left a lot to be desired. Professionalism, in my opinion, extends beyond just performing one's job duties—it encompasses how one communicates, addresses concerns, and ensures that guests are having the best possible experience. On several occasions, when we raised concerns or made requests, the responses we received were either dismissive or lacked the necessary urgency. This was not only surprising but also disheartening, considering the reputation of the hotel. Furthermore, the general ambiance of the hotel did not resonate with the relaxing and refreshing experience one would expect. Whether it was the noise levels in the common areas, the upkeep of the facilities, or the lack of attention to detail in areas such as dining or leisure activities, the overall feel was that of a place that was not operating at its peak potential. Now, I do not write this review with the intention to disparage but to provide feedback that could be constructive. The foundation of the hospitality industry is built on the experiences and feedback of its patrons. While the physical aesthetics of a hotel play a role in its appeal, it's the intangibles—like service quality, staff behavior, and operational efficiency—that truly define a guest's stay. Given my extensive travels and experiences, I found the current state of affairs at this hotel to be notably different from the premier service I've grown accustomed to at other renowned establishments. I believe that potential guests should be aware of these issues, as they could impact the quality of their stay. Moreover, I sincerel

我們在達芬奇酒店住宿後非常失望。 我非常期待這次住宿,因爲我之前沒有住過這家酒店,而且它在我的名單上,辦理入住手續花了很長時間,最初並沒有打擾我,但最終成爲一個複雜的因素,我們在網上預訂了房間,花了將近一個小時才登記入住並給了我們房間鑰匙,我們用這個時間四處看看。 當我們最後到達房間時,我們很快就離開了所有的東西,然後去了商場,然後吃了晚飯,我們回來的時間比較晚,只有在回來時我們才注意到牀是兩張單人牀拼在一起的,然而,我們預訂了一間豪華大牀房,不用說,我花了整個晚上的時間穿過2張牀,因爲我試圖擁抱我的女士,所以我沒有多少睡眠可以說。 早上起牀後,我非常需要一杯咖啡來喚醒我,而瞧瞧,咖啡機壞了! 到了這一點,你可以想象到挫折......所以我們穿好衣服去吃早餐,簡單地喝杯咖啡的過程花了近40分鐘,更不用說食物了!我們最終還是起牀離開了,因爲我們有當天的計劃,沒有想到要等一個小時才能到達我們的早餐!自助餐提供的冷食也很乾燥,但我們嘲笑它,然後繼續往前走,只是當我們走出去的時候,我們到達時,我們點的果汁開始進入我們的餐桌,所以我們得到了瓶子和我們繼續前進 我們向收銀台的女士提到了房間不正確以及咖啡機,我再次向她保證下次入住會很好 我可以非常自信地確認,我們下次不會有下一次,因爲我們在入住五星級酒店時期望有某種服務,並支付隨之而來的價格 從積極的方面看,禮賓部幫我們把行李送到房間 對於一個位置優越的可愛地方,如此小的努力,他們提供的品質是如此的遺憾

We are staying here at the mooment and really not impressed. Booked a superior room and requested twin beds. When we checked in we were given a standard and told that all superiors were king-size. Why weren't we informed when we booked. They wrte happy to take our money for a room that doesn't exist. No refund fir the difference given. In addition we got back at 7.30 pm from a day out. Room not serviced so now nearly an hour later are sitting in reception waiting whilethey clean it. Not even offered refreshments of any sort which is the very least they can do.

I visited TL a few times and I’d like to just make a few notes based on my own experiences. Readers discretion is advised! Firstly this building is state of the art with the newest of technology & the views are UP there next to God! 😃 The apartments come in 3 colour schemes and have marvellous marble table tops and flooring! I have stayed in 3 different residential apartments so I know they definitely changed a few elements as they went up each floor.. The 2 bedroom apartment was fully equipped. The only hack upon sitting in the living room is that you will think the remotes don’t work because the decoder is closed in the tv stand drawer and has to be opened when you operate the tv ( I don’t think they thought much about that element when they ordered the tv stands as it’s an element that kinda makes the ergonomics in the space look weird) Long story short, I had to call reception for assistance only to find that the trick is just to open the drawer .. and then bam.. TV starts working! 😕 -I mention this because it’s definitely happened to someone else! I can bet on that! One little personal touch that I loved is that the cloths in the bathroom were wrapped in a lavender stick which is quite refreshing for hotel towelling that is used time and time again! ( I’m yet to still come across a hotel that bothers to put sta-soft on their hotel towels 🤔) - weirdly I only found this on the apartment in the 31st floor and it was sad to see that this doesn’t occur in the 26th floor! Hehehehe ... “we getting lazy in housekeeping as we move up the floors aren’t we ?! 👀 “ Speaking about the housekeepers.... they are loud. Will answer phones while cleaning and their behavior was very unbecoming as they get especially excited if the other room in the apartment is not used as it’s less work for them (which I understand) but it doesn’t come as very professional when said out loud. One of the bathrooms had a drain on the floor next to the shower door that really gave off a bad peel smell. I don’t know if they are aware of that or have any intention of fixing it though but it would be bad to make guests sleep through that kind of problem and expect a great review. I remember just blocking the drain with the bathroom bin but it was a bit frustrating as it got in the way of the door of the toilet. They definitely did not have this kind of a problem on the 26th floor though so I don’t know if it’s an oversight when they were tiling as they moved up the floor. The air conditioning control in the 26th floor is conviniently placed near the bedside light whilst the controls on the 31st floor is by the door of the room.. a bit of hack to get up and switch things on an off by the door if you ask me.. Also , Whyyyyyyyy is there no bed turnover service with chocolate on the pillows in the evening???? I thought the idea is to pamper guests 😌 Or better yet just a lovely fruit basket to welcome guests in the apartment (or wine for that matter) 😤 - I’m starting to thin

Thank you to the General Manager and all the employees, from banqueting to waiters - we received excellent service. Overall services of the hotel was outstanding and the food for the function was superb. All the guests raved about the food. Great hotel with a stunning location in the heart of Sandton. Thank you once again.

Everything about the Hotel is good, excellent location. Good connectivity, safe, good resturant and great room. The hotel looks very old, but is maintained very well. The front desk can be bit more polite though. The breakfast spread is also good and choice of vegetarian food is also there

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