桑頓Design Quarter Shopping Centre附近酒店

一直很高興住在這裏 很棒的酒店,客戶服務一流 完美的趕上高鐵,這是一個扔石頭 很棒的自助早餐和會議空間 喜歡健身房 到桑頓城購物中心只有兩步之遙。 房間很棒 單身或情侶旅行者 - 強烈推薦給他們 爲所有在那裏工作的人乾杯 總是在調整

The Leonardo In a class of its own .. We spent four nights at The Leonardo in a two bedroom grand suite. We were pleasantly surprised on arrival to be greeted by warm friendly staff and a beautiful reception area and lounge. The art work throughout the property is stunning and adds to the general feeling of being in a high end establishment. There was initially some mix up with our booking but Penelope was very helpful and made sure that we were able to check in without any delay. After our Moet&Chandon welcome drink we were taken to our well appointed suite which had everything we needed to make our stay comfortable. The Al La Carte breakfast was very high quality (although slow to arrive at times) and had enough choice for everyone. Presentation was top notch and we left the hotel each morning feeling very satisfied and ready for the days adventures. Overall, this is a gorgeous hotel in an excellent location. It is made even more homely by the attentiveness of the staff who are alway on hand to make sure that no needs go unmet. Special shout out to Penelope, Bobo ( aka The President) Paulina, Tshepo & Ray (Security Door Man Extraordinaire) !! Great team !

約翰內斯堡的正確酒店。正面的位置在桑頓市,靠近購物中心,讓你不必搬家,買東西,吃飯,吃飯等,這點很重要,因爲城市的不安全性很大。購物處是曼德拉廣場,有各種菜選擇。我強調早餐,酒店還有一個很好的酒吧和餐廳,還有健身房。房間是正確的,但沒有其他世界;也許酒店的弱點。感謝餐廳在最後一分鐘給我吃飯 ...非常有用!!

During our recent stay at the hotel, my expectations were unfortunately not met, largely due to what I found to be significant oversights and, at times, concerning behavior from some members of the hotel staff. As someone who has had the privilege of traveling to over 76 countries and has been a guest at numerous top-tier hotels worldwide, I believe I have a comprehensive understanding of the standards that one should anticipate from establishments that pride themselves on excellence in hospitality. The experiences that stood out during my stay were not in line with these standards. From the onset, the reception was less than warm. While I understand that everyone can have an off day, in the hospitality industry, it's paramount to ensure that guests feel welcomed and valued. Regrettably, this was not the impression I received. Further, there were several operational glitches that marred the experience. For instance, our room service orders were either delayed significantly or mixed up on more than one occasion. Additionally, basic amenities that one would expect to be replenished daily, such as toiletries and towels, were often overlooked. These might seem like minor issues in isolation, but when combined, they paint a picture of a system that is not functioning as seamlessly as it should be. Moreover, during our interactions with the hotel staff, there were instances where their behavior left a lot to be desired. Professionalism, in my opinion, extends beyond just performing one's job duties—it encompasses how one communicates, addresses concerns, and ensures that guests are having the best possible experience. On several occasions, when we raised concerns or made requests, the responses we received were either dismissive or lacked the necessary urgency. This was not only surprising but also disheartening, considering the reputation of the hotel. Furthermore, the general ambiance of the hotel did not resonate with the relaxing and refreshing experience one would expect. Whether it was the noise levels in the common areas, the upkeep of the facilities, or the lack of attention to detail in areas such as dining or leisure activities, the overall feel was that of a place that was not operating at its peak potential. Now, I do not write this review with the intention to disparage but to provide feedback that could be constructive. The foundation of the hospitality industry is built on the experiences and feedback of its patrons. While the physical aesthetics of a hotel play a role in its appeal, it's the intangibles—like service quality, staff behavior, and operational efficiency—that truly define a guest's stay. Given my extensive travels and experiences, I found the current state of affairs at this hotel to be notably different from the premier service I've grown accustomed to at other renowned establishments. I believe that potential guests should be aware of these issues, as they could impact the quality of their stay. Moreover, I sincerel

我們在達芬奇酒店住宿後非常失望。 我非常期待這次住宿,因爲我之前沒有住過這家酒店,而且它在我的名單上,辦理入住手續花了很長時間,最初並沒有打擾我,但最終成爲一個複雜的因素,我們在網上預訂了房間,花了將近一個小時才登記入住並給了我們房間鑰匙,我們用這個時間四處看看。 當我們最後到達房間時,我們很快就離開了所有的東西,然後去了商場,然後吃了晚飯,我們回來的時間比較晚,只有在回來時我們才注意到牀是兩張單人牀拼在一起的,然而,我們預訂了一間豪華大牀房,不用說,我花了整個晚上的時間穿過2張牀,因爲我試圖擁抱我的女士,所以我沒有多少睡眠可以說。 早上起牀後,我非常需要一杯咖啡來喚醒我,而瞧瞧,咖啡機壞了! 到了這一點,你可以想象到挫折......所以我們穿好衣服去吃早餐,簡單地喝杯咖啡的過程花了近40分鐘,更不用說食物了!我們最終還是起牀離開了,因爲我們有當天的計劃,沒有想到要等一個小時才能到達我們的早餐!自助餐提供的冷食也很乾燥,但我們嘲笑它,然後繼續往前走,只是當我們走出去的時候,我們到達時,我們點的果汁開始進入我們的餐桌,所以我們得到了瓶子和我們繼續前進 我們向收銀台的女士提到了房間不正確以及咖啡機,我再次向她保證下次入住會很好 我可以非常自信地確認,我們下次不會有下一次,因爲我們在入住五星級酒店時期望有某種服務,並支付隨之而來的價格 從積極的方面看,禮賓部幫我們把行李送到房間 對於一個位置優越的可愛地方,如此小的努力,他們提供的品質是如此的遺憾

Great reception from the team.Clean Gym.very tasty and fresh breakfast from the hotel. Not forgetting the juiciest Oxtail Meal ever. Very comfortable and most fluffiest pillows ever. Therapeutic and very satisfying Services from the staff.

The hotel was very convenient and the staff especially Eunice , was exceptional she made sure when we went for breakfast all was in order and in time The room was great considering I would need it only at night as I was busy with the mall I will definitely be back again !

I had an exceptional stay at the Radisson Blu hotel. The staff provided outstanding service, from the friendly and efficient front desk staff to the knowledgeable and attentive team members who went above and beyond to meet my needs. Their personalized care made me feel valued and well taken care of throughout my stay. I highly recommend the Radisson Blu hotel for its exceptional staff and memorable hospitality.