聖安東尼波特曼Slingshot Ibiza Amusement Park附近酒店

First impressions of you look from afar are great, it’s when you get closer and this is a hotel trying to appeal to the higher end of the market with a cheap refurb. Negatives: * Offer snacks and drinks at reception or within the lobby area, especially for late arrivals. * Explain the facilities available and where to access them. * Add a welcome leaflet in the room with key information such as meal options for non all inclusive guests. * Offer recommendations for food and general local amenities. * 1 bottle of water complimentary, put it in the fridge or have 2 one chilled and one not. * Fix the aircon, on the lowest setting the rooms are still warm and uncomfortable. * One staff member behind the day bar was very rude when it came to learning I was a staff member of Leonardo Hotels, he did not want to add the staff discount. He also put my food order through wrong, I ordered a cheeseburger but he bought a chicken burger out. Not sure if he even applied the discount as it was €12. I noticed he was rude to a few customers during his shift - 17/10/23. * Couldn’t ask about late check out until the morning of check out. Offers should be purchasable at booking. Would also promote direct booking. * Style of the rooms are an attempt to modernise but unfortunately you can tell this was done at a low budget. The rooms are what would class as standard hotel rooms. * Staff could benefit from some customer service training to provide a more comfortable stay. Positives: * Location is great for access to the beach. Special gate for access to and from beach from day bar area. * Outdoor areas are perfect for sunlight all day. * Two bars one for day and one for night - Changed at 7pm. * Food available at the bar for non AI. * Good selection of drinks. * Checking in and out was quick. * Good size pools which match size of hotel. * Cleanliness of the hotel was to a high standard.

Pros The hotel was impeccably clean. The rooms were large and well equipped with the use of a fridge and safe. The room also had a hairdryer ,shampoo and shower gel . Pool towels were also available to use . The bar menu was small but the food was of high quality. The bar was well stocked and staff were very friendly. Reception staff were also very friendly and helpful . The fact it was an adult only hotel was lovely Cons When you get dropped off we had to find the hotel ourselves which was a bit tricky as it was up an alley way . It look’s really scruffy but once inside you forget about it . ************ sometimes sat on the stairs as well offer **** and Charley !!! We had a couple of days of loud music around the pool area as well played by the lifeguards but when I complained this was resolved

Positives: Nice hotel, great decor and le labo products in the room. Great breakfast. The porter team was very helpful and we appreciated the bodyism classes included with the stay. Also loved the food by the pool - was delicious! Negatives: Hotel a lot bigger than expected and loud music played all the time, also really annoyed me that they just played covers of songs - please just pay for a Spotify business account, you would expect this from a 5 star hotel. Only other big issue we faced was that my husband is a coeliac and was given a Poke bowl that had gluten in it, despite us asking X3 times was it gluten free before ordering. Once my husband ate the bowl I rang back to reception to ask are they sure it was gluten free soy sauce and they said no it was not - so my husband was therefore sick for a whole night and day of our stay… really unfortunate and would expect a lot more from a 5 star hotel. On check out, they removed the €22 Poke bowl from the bill, but I would have expected more of an apology / compensation for this serious issue. Food allergies should be taken seriously in any establishment, but especially in a 5 star hotel. We payed a lot €750+ per night we stayed and the only compensation we got was €22 removed from the bill, which is nothing given what my husband had to endure despite us asking 3 times was the good gluten free. Very unfortunate.

我們在酒店住了5天,我們的經歷非常令人失望,而不是我們在社交媒體上對酒店的廣告所期望的,因爲它非常誤導,因爲沒有什麼是它的樣子。就像我們住宿中使用屋頂一樣,大部分住宿都關閉了,早餐不能像社交廣告一樣在樓上,即使他們說35歐元。游泳池非常古老,醜陋。早餐選擇5星級酒店和你支付的價格非常差。服務相當差,粗魯。總體來說我不推薦,我肯定不會回來

很棒的酒店。真的很冷,悠閒的氛圍。入住,前台小姐姐很是高興。她毫不大驚小怪地處理了我們13個人,讓我們都感到非常歡迎,儘管我們是一個大團體10/10 房間, fab,寬敞,有迷你冰箱和良好的空調。我們俯O海灘,直到它完成,很吵,但我只有一晚才睡早。聽它享受着令人毛骨然的心情。唯一的缺點是岩石硬牀和只有2條毯子,但要求更多的9/10工作人員,太棒了,卡洛斯太可愛了,他對待我們都很好,早餐時可愛的小夥子和酒吧的年輕女孩也一樣(我忘了他們的名字對不起)早餐和其他食物在白天,驚人的,偉大的選擇,嘗試ole漢堡和俱樂部三明治(鬱鬱蔥蔥)。酒吧的食物價格合理,酒精10/10泳池區,fab,總是有一張牀,還有很多備用,游泳池毛巾在你的房間裏提供。我們可以聽到O海灘的音樂,喜歡它。在游泳池周圍真的很冷,從圍欄上可以看到海港的壯麗景色。游泳池不太冷,宿醉歡迎。如果你不喜歡過去,你可以從圍欄上對O海灘發生的事情感到不滿。與酒店免費娛樂,雖然很好,只是在一個小時左右的時間裏彈進來。10/10沒有延遲退房的房間,但游泳池區的廁所淋浴是體面的,你可以從裏面鎖。他們很高興提供乾淨的毛巾。絕對會回到這家酒店。感謝您的入住。

We had one of the most amazing and relaxing times at the Rock Spa. Fantastic team looking after us from start to finish. Luci was professional and showed us around the facilities as well as recommending an amazing massage. Luxury and relaxing experience at affordable price. The facility was maintained well and staff very attentive at all times and always available when in need. I would definitely be returning again.

位置超級棒!很乾淨的旅館。舒適的枕頭和牀。友好而樂於助人的員工。旅館離海灘很近。真的很享受我的住宿!!總的來說,我是一個快樂的客人。我一定會回來的。

Another amazing stay at Hostal Mari. The staff make you so welcome. The rooms are excellent and the cleanliness and attention to detail you can't ask for anymore. We have always enjoyed the food but the new menu is outstanding. After the meal it always nice to retire to the friendly bar.