聖巴巴拉貝斯特韋斯特優質(Best Western Plus)酒店

Wonderful settings. Stunning room overlooking a Spanish courtyard with fountain. Everything was top quality and clean and tidy. The town was right downstairs from our room, but there were no issues with noise at all. Food and drink places were just a couple of minutes away, as is the beach. We would come back in a heartbeat.

在聖巴巴拉的最後一晚,我們選擇了從聖巴巴拉港穿過 Cabrillo Blvd 的 Beachside Inn ,從斯特恩碼頭步行約15分鐘。我們能夠在正常入住時間下午4點之前大約1小時辦理入住手續。工作人員很友好,很包容。我們在2樓的房間很乾淨,牀和枕頭很舒服。(唯一不足的是淋浴間的熱水需要一段時間才能完全供電。)早上的早餐很好,令人耳目一新。是的,汽車旅館外面看起來有點舊,但大堂和房間風格很好,很舒服。

Horrible customer service. I have stayed in many Hilton properties but this by far has been the WORST. Very disappointed as I booked a night for a mini vacation with my family thinking we will have a relaxing stay, but we did not. First, we got there around 2 and checked in. They could not find my reservation as they had put my last name wrong. I was then told my room is not ready- yes I get it, check in is at 4, and was told that I will get a text message when my room is ready. 4:30 comes along, still no text. I call front desk and no one was answering. I sent the front desk a text message and 30 minutes later I get a response saying they can’t find my reservation. Apparently they still didn’t change the last name on the reservation and THEY HAVE THE WRONG NUMBER (I don’t understand how they can get this wrong when they confirmed with me at check in). The front desk was inadequate and just plain terrible at his job. Once we get to our room, it took another 30 minutes for us to get our bags. I had to go to the bell desk to find out what’s going on as of course no one was picking up that phone either. Next morning, we decided to get plated in room dining. I’m not even going to say how much a meal for 4 cost with all the additional fees they added to the bill. After 45 minutes, our food comes, COLD. Toast is burnt. Plated service? No service at all. The tray was dropped off on the balcony table as if I did not pay an exorbitant amount of money to get plated service. Oh and balconies have a light bulb without a light switch so forget sitting out there after sunset. During check out, they asked how my stay was and all I had to say was “okay” looking all disappointed because anything I say isn’t going to change my experience. I was not looking for a free stay/discount. I thought I was paying for good service and a relaxing weekend. Instead I feel like I wasted my money and my time at this hotel.

#好評#對地面清潔度，牆壁清潔度，設施數量滿意；#負評#對房間裝修，職員友善度，鄰近活動失望；前台接待很不友善，我们中国人也没少花一分钱，只能说很不专业，很不敬业，很沒教养。上帝肯定会惩罚傲慢的人，绝不会因为你是美国人而不受惩罚。我认为他们有种族歧视倾向。全世界各地的人都是有品质上的差距，中国有，美国同样也有。房间的空调声音巨响，严重影响休息，只能关闭。这次来美国感觉真的不好。难道真是世界末日之象吗？！打扫卫生的工作人员倒是很友善，她们不是白人，但是很有教养。上帝是世界各地每一个人的天父，但他会保佑真正信靠他的孩子们。

小心這家酒店隱藏的費用。在聖巴巴拉逗留期間,我決定縮短我的住宿時間,因爲“大氣河流”事件。當地新聞表明,這將是一場災難性的事件。退房時,我被告知,將評估一天的罰款費用,以改變住宿時間。雖然凱悅世界的成員,我努力檢查與取消等相關的處罰。沒有提到提前退房。你會認爲隨着災難性事件的臨近,酒店人員在放棄隱藏的變化處罰方面會有一點同情心和靈活性。絕對不是酒店的反應。從這家酒店獲得常識詩的利潤率將不勝感激。

在這個完美的酒店度過了非常特別的記憶和旅行,帶泳池和竹樹的庭院令人難忘,房間很乾淨,旁邊711很近,房子很方便,有微波爐冰箱等設施。如果我有機會,我會帶我的家人回來。

酒店非常好，牀非常舒服，早餐也非常好吃，還有免費的特別供應，酒店就在海灘邊，隔一條馬路就是海灘，海灘也很美。停車服務也很好，但是如果要停在酒店裡的話衹能代客泊車，要花32USD，服務員給的橙色小票一定要收好，取車時要有小票才能取，走的時候建議給代客泊車的服務員10USD小費。服務員的服務質量也很好，對小孩都很友善，孩子玩的也很開心，推薦大家如果去聖巴巴拉一定要住這個酒店，好評！！！

當一本書通過預訂。 com上的檢查（無法再免費取消之後）給了酒店最差的房間。我們在大廳，停車場，游泳池和女傭的洗衣間之間設有一樓的房間。這家酒店絕對沒有隔音效果，因此人們在大廳裏聽到的談話就像在自己的房間裏一樣。門在4 a時猛烈撞擊。米就像你的房間一樣響亮。人們可以聽到大廳，隔壁房間和樓上（還有很多）的每一次談話，就好像他們在你的房間裏一樣。辦理入住手續的第一天，電視停止工作（酒店已解決該問題），但所有電子門鎖均停止工作，在我們逗留的4天中，必須等待前台接待人員的陪同。洗手間沒有功能通風，也沒有窗戶，所以臭味得以保留。帶有節水噴頭的浴缸淋浴噴出的水很細，而水仍然從浴缸龍頭中倒出。洗手盆上水龍頭的開口位於水槽的最邊緣，因此必須將手握在這樣的位置，以使櫃檯始終充滿水。房間裏沒有書寫工具或墊子。房間裏的咖啡機是Keurig，喝了不可飲用的咖啡（我們買了速溶咖啡，然後用微波爐加熱了水（轉盤壞了）；衹偶爾更換了浴巾和浴墊。床。大廳簡陋。這個地方唯一的好處是離大海很近。對於一家6號汽車旅館來說價格過高。