聖克魯斯-德特內里費省Barranco de Guarimiar附近酒店

可以算得上人生酒店了 私人沙灘可乘坐酒店住客專屬纜車從山上坐到山下的私人沙灘 住了三天每一天保潔都會給夠充足的瓶裝水 餐廳隨便吃也不踩雷泳池旁邊的餐廳值得推薦米一且不貴 酒店每晚大堂還有現場音樂表演 還有特別棒的高爾夫球場 健身房也強烈推薦

很棒的住宿地方。工作人員蠻好的,是一個不錯又便宜的住宿地方,我喜歡這次體驗,房間整潔,乾淨,安全,在這裏可以交很多朋友,他們會說英語和西班牙語,在這個地方可以有家的感覺🥰

Amaila was great with the kids she was excellent had lots to do the kids where very excited a would definitely go back there entertainment was great she was very kind and helpful with the kids gave us a bit of time to chill and have a drink would definitely see my self there again !!

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

Extremely clean accommodation. The apartment has everything you need. The terrace is large, which in my opinion is extremely important. The staff is very friendly. It is really an accommodation to be recommended, especially considering the ratio between the price and the services provided.

My husband and I visited the Sol Costa Atlantis Hotel for a week in April 2024. We were very much looking forward to our stay at this particular hotel as having viewed it online, we thought it looked rather nice. Our arrival at the hotel was quite late due to having experienced a flight delay therefore, we were feeling quite tired, however, we found that the reception staff were not very welcoming or friendly, they just went through the process of getting us checked in, there was no ‘Welcome to our hotel, have you stayed with us before’, nothing of that nature, no welcome drink was offered. Once checked in, we went to our room which considering it was a 4* hotel, we were surprised at how basic the room was. We unpacked and tried to open the Safe to store our valuables. We were unable to open it so being tired, we decided to deal with everything the following morning. We were booked on a half board basis so, we got up the next morning to go for breakfast and both said how incredibly warm the room was and, because of the room temperature neither of us had slept well. We checked the air conditioning but were unable to deal with whatever the issue was. We then went for breakfast which, unfortunately, wasn’t great. We absolutely appreciate that with buffet food, due to it sitting, it can get cold quickly but, having said that, there were a lot of people staying at the hotel if the dining room was anything to go by which meant that the turnover of food from the buffet was quick so, I wouldn’t have expected the food to be as as cold as it was. Also, the toasters which were in the dining room, there just wasn’t enough of them and then, to make matters worse, when you put a slice of bread through the toaster you had to repeat the process 2 to 3 times as the bread wasn’t toasting!! Then we had the coffee machines of which you had to queue for a considerable length of time to get a coffee as again, for the amount of people, there weren’t enough coffee machines. After breakfast we went to reception to report the air conditioning issue. The chap with whom we spoke said he would get a maintenance person to fix whatever the issue was. We informed him we were out for the day so the technician could go into our room at any stage. We also asked about the Safe in our room to which the chap on reception advised that we would have to pay to use the safe. I was appalled to hear this saying to him ‘That’s daft, surely if there’s a safe in the room, it forms part of the room, it’s a bit like saying, there’s a wardrobe but you can’t hang your clothes in it until you pay to use it’. My view is if you’ve paid for a room, then you should have access to everything in that room especially the safe as it doesn’t cost the hotel any extra to allow guests access to the safe in their room!! After our day out, we came back to our room only to find that the air conditioning hadn’t been fixed much to our disappoin**ent and to make matters worse, when we reported it

Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.

酒店地理位置很好,WiFi很快。房間每天都打掃。清潔人員真的需要堅實的再培訓。每次離開房間,都關上窗戶,這樣走的時候沒人能跳進房間,在那裏偷貴重的東西,比如筆記本電腦,相機,平板電腦等,但是回來時發現窗戶是敞開的。我的房間在一樓,所以任何人都可以隨時跳進房間搶我的房間(不會超過1分鐘)。窗戶通向沒有CCTV攝像頭的庭院。儘管連續5天向酒店經理投訴,但沒有什麼變化。即使我在窗戶上貼了招牌,要求清潔工打掃完關閉窗戶,他們只是把它撕下來,然後把窗戶再次打開。這讓我承受了很大的壓力,因爲我住了幾天,我一直在想,當我離開酒店時,我的東西是否還在酒店裏,這是不能接受的!!!除此之外,我的毛巾被帶走了兩次,我從來沒有乾淨的,我不得不去接待處要求乾淨的毛巾...,恕我直言,但是你的清潔人員真的需要堅實的再培訓

En esta ocasión me sorprendió la asignación de la habitación. Me alojaron en la habitación de minusválidos sin haberlo solicitado yo de antemano. Pensé que quizá no debieran hacerlo por si les surge un cliente que lo requiera pero el hotel me contestó a posteriori que no tenían otra en ese momento. También comentar que no sirve el Bono Consumo para contratar on line, ni siquiera con la opción de pagar en el hotel.