聖克魯斯-德特內里費省Hoya El Sao附近酒店

很漂亮的芬卡,有游泳池和餐廳。美味的餐廳和早餐。剛剛去了2天。房間很漂亮,大,有子和桌子外面。很安靜!不幸的是,WiFi只在客廳,也應該可以在房間裏。非常好員工和員工。不需要整整的旅遊麻煩的,這裏是正確的!我只能推

My husband and I visited the Sol Costa Atlantis Hotel for a week in April 2024. We were very much looking forward to our stay at this particular hotel as having viewed it online, we thought it looked rather nice. Our arrival at the hotel was quite late due to having experienced a flight delay therefore, we were feeling quite tired, however, we found that the reception staff were not very welcoming or friendly, they just went through the process of getting us checked in, there was no ‘Welcome to our hotel, have you stayed with us before’, nothing of that nature, no welcome drink was offered. Once checked in, we went to our room which considering it was a 4* hotel, we were surprised at how basic the room was. We unpacked and tried to open the Safe to store our valuables. We were unable to open it so being tired, we decided to deal with everything the following morning. We were booked on a half board basis so, we got up the next morning to go for breakfast and both said how incredibly warm the room was and, because of the room temperature neither of us had slept well. We checked the air conditioning but were unable to deal with whatever the issue was. We then went for breakfast which, unfortunately, wasn’t great. We absolutely appreciate that with buffet food, due to it sitting, it can get cold quickly but, having said that, there were a lot of people staying at the hotel if the dining room was anything to go by which meant that the turnover of food from the buffet was quick so, I wouldn’t have expected the food to be as as cold as it was. Also, the toasters which were in the dining room, there just wasn’t enough of them and then, to make matters worse, when you put a slice of bread through the toaster you had to repeat the process 2 to 3 times as the bread wasn’t toasting!! Then we had the coffee machines of which you had to queue for a considerable length of time to get a coffee as again, for the amount of people, there weren’t enough coffee machines. After breakfast we went to reception to report the air conditioning issue. The chap with whom we spoke said he would get a maintenance person to fix whatever the issue was. We informed him we were out for the day so the technician could go into our room at any stage. We also asked about the Safe in our room to which the chap on reception advised that we would have to pay to use the safe. I was appalled to hear this saying to him ‘That’s daft, surely if there’s a safe in the room, it forms part of the room, it’s a bit like saying, there’s a wardrobe but you can’t hang your clothes in it until you pay to use it’. My view is if you’ve paid for a room, then you should have access to everything in that room especially the safe as it doesn’t cost the hotel any extra to allow guests access to the safe in their room!! After our day out, we came back to our room only to find that the air conditioning hadn’t been fixed much to our disappoin**ent and to make matters worse, when we reported it

非常體面的酒店,考慮到性價比,值得5星。酒店乾淨現代,屋頂有兩個大泳池,日光浴牀充足,酒吧,淋浴,廁所。可惜天台只開放到下午6點。房間令人愉快,設有玻璃牆浴室,帶椅子和桌子的陽台。缺點是單人牀(它們傾向於分開),但房間每天都打掃,毛巾定期更換。探索的絕佳基地,4分鐘到巴士總站(巴士聽不到),幾分鐘到海灘。商店,咖啡館和餐館就在附近。缺點是絕對缺乏停車位(儘管整個特內里費島)。早餐過得去但單調,雖然可以組織起來,在5-7一天的住宿期間,每天都能吃到不一樣的東西,總體來說強烈推薦,如果回到Puerto,一定會再次瞄準這家酒店。

This hotel has a great deal to recommend it. It's in a delightful old building that has been lovingly looked after, with shining woodwork everywhere and generously proportioned bedrooms (as well as extensive public rooms). However, it would be wrong to suggest that it's all old-fashioned: the TV was hi-spec and the wifi functioned very well. The breakfast too was excellent, with great choice. All in all, it probably the best of the four places we stayed in during a recent visit to Tenerife. Highly recommended.

我和我的家人剛從聖塔芭芭拉（Santa Barbara）回來，我們最初入住了7晚，但是由於冠毛病毒和西班牙鎖定，我們提前退房了。 我們是鑽石會員，我們的公寓很棒，我們有2間卧室的精英公寓501，這是一個溫室，可俯瞰大海和海港，該公寓漂亮，設有3個狹長的陽台。陽台上有日光浴浴床，使我們感到驚喜，這是我們度假期間大部分時間在房間裏的理想選擇。還包括一台非常方便的洗衣機。 關於度假村的主要事情是工作人員很棒。我們每天晚上都去餐廳用餐，得到了Jitka及其團隊的出色服務。即使餐廳在大多數晚上都被預訂滿了，但食物卻很棒，速度也很快。 接待人員非常好，其中包括總是與客戶保持可見和親切的經理，我們認為他們會儘力處理艱難的處境，我們期待今年晚些時候在這裏逗留，並祝所有員工一切順利。 我添加了可愛公寓的照片！ 周家

我們剛剛從天堂的七天回來,我們都有了一個多麼美妙的假期。我和丈夫帶着我們的成年孩子,22歲,19歲和18歲。我們每個人都說這是最好的酒店,最包容的工作人員和很棒的食物,我們在一家全包酒店。當我們入住的時候,我們得到了一杯香檳歡迎我們,帶到我們的房間,展示了房間裏的所有小工具是如何工作的,感覺非常受歡迎!我們做了所有三個al點菜餐廳,每個都很棒,你真的覺得你在一家合適的餐廳。但是中央市場的食物也很可愛!我們在一個游泳的房間,整個上午都是陽光明媚的,但後來進入了陰涼處。但它受到了歡迎,因爲太陽可能會有欺騙性的強烈。有史以來最舒適的太陽牀!最後感謝所有工作人員。他們都是如此友好,專業,正如我說的只是微笑!有史以來最好的微笑和牙齒!我很長時間以來最好的假期 - 謝謝那裏的每個人。

Having visited Hard Rock in Ibiza, I was disappointed in this hotel as the standard did not live up to expectations. It was my sisters 30th and the hotel did not want to accommodate us as a family party of 10! The service was extremely slow and the staff were rude. The adult only pool had been closed, with no prior warning, due to maintenance and the pool bars were closed. As much as I appreciate that it isn’t fully into the season yet, it has put me of visiting again or recommending to friends!