聖克魯斯-德特內里費省La Hornera Park附近酒店

Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.

Hotel súper confortable. Gente amable. La WiFi va genial, importante para mi porque tengo que trabajar. Estuve en habitación individual. Limpia sencilla y el colchón muy cómodo. No es un hotel de 1 estrella. He estado en hoteles de 3 estrellas mucho mucho peores.

Hotel Monopol is a fantastic and historic building in a perfect location in Puerto de la Cruz, close to restaurants, shops and the sea front. Perfectly situated. Very clean hotel, lovely breakfast with plenty of choice and staff were all very friendly. En-suite room was spacious with lovely views. Don Carlos Tapas y Vinos is the hotel restaurant and worth a visit, lovely food. Couple of minutes walk from the hotel is the free land train to Loro Parque, lovely zoo and worth a visit. Will return again to Monopol as had an amazing holiday.

Extremely clean accommodation. The apartment has everything you need. The terrace is large, which in my opinion is extremely important. The staff is very friendly. It is really an accommodation to be recommended, especially considering the ratio between the price and the services provided.

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

Amaila was great with the kids she was excellent had lots to do the kids where very excited a would definitely go back there entertainment was great she was very kind and helpful with the kids gave us a bit of time to chill and have a drink would definitely see my self there again !!

可以算得上人生酒店了 私人沙灘可乘坐酒店住客專屬纜車從山上坐到山下的私人沙灘 住了三天每一天保潔都會給夠充足的瓶裝水 餐廳隨便吃也不踩雷泳池旁邊的餐廳值得推薦米一且不貴 酒店每晚大堂還有現場音樂表演 還有特別棒的高爾夫球場 健身房也強烈推薦

很棒的住宿地方。工作人員蠻好的,是一個不錯又便宜的住宿地方,我喜歡這次體驗,房間整潔,乾淨,安全,在這裏可以交很多朋友,他們會說英語和西班牙語,在這個地方可以有家的感覺🥰