設有健身室的熱門聖克魯斯酒店

老實說，我對住宿不滿意。便宜又骯髒的汽車旅館房間被曲解為一家精品酒店。 我的丈夫在旅途中病倒了，所以我們不得不在聖克魯斯預訂最後一刻的酒店。 鎮上僅剩少數Bonvoy酒店客房，我們選擇Paradox的主要原因是距“市中心”的距離。 弄髒的地毯（我怕踩到地毯上並會踩腳疣），舊的淡黃色硬毛巾，聞起來像煙。笨拙的床單，不舒服的床墊，廉價的傢具陳舊和房間保存不善。不幸的是，我相信住在我們房間的前一位客人是黑髮。 這是一間廉價的汽車旅館客房，裝飾有中國製造的最便宜的傢具。您甚至都不會在孩子的宿舍裏買這些東西。我有說臟嗎？ ！ 在線照片給人的印象是這是一家時尚的時尚酒店，但我向您保證，它不是！ 正麪：卧室裏的電視很大，空調非常安靜，前台工作人員禮貌而樂於助人。浴室配有玻璃淋浴門，我總是比較喜歡淋浴簾和漂亮的洗護用品。 我認為酒店的酒吧和游泳池可能是一個適合年輕的大學同學聚會的好地方。 大堂，酒吧和餐廳區在美學上令人愉悅，但酒店房間卻不盡人意，這是您所要支付的。 毫無疑問，這個地方有些專業人士，但房間的極差狀況足以讓我不回去。

需要自己提箱子上二樓，能免費停車，不管訂哪種房，全都有簡單自助早餐。大門隔音差，但人們大多很安靜。離海邊有些距離。

We stayed at this facility on March 10, originally with the intention of staying for one night only. The following morning, we decided to stay on for an additional evening. I went down to the desk at 11:10am on March 11, and the young woman behind the counter said that we should have informed them of our intentions ten minutes earlier (before check-out time at 11:00) and that as a result she could not offer us the room we were in. I asked her why, since the hotel seemed to me to be largely empty. In fact, during our conversation, she mentioned that there were only twenty new bookings for that evening. She then said that we needed to leave because the room needed to be cleaned, even though I assured her that we did not need it to be cleaned. I asked to speak to her supervisor, and she said that the supervisor was “on lunch” and again insisted that we leave the room. I told her that we would not leave the room until she clarified with her supervisor whether we could stay in the same room. She called her supervisor who said that it would, in fact, be possible to stay in the same room. I asked the young woman if she needed anything further, and I was then told that everything had been arranged, and we were all set for the additional night. At 1:25pm that afternoon, we received a phone call from a new supervisor -evidently after a shift change- who said that we needed to immediately check out of the room we were in. I said that our stay had been cleared with the previous supervisor. She said that she was the supervisor now, and therefore we had to leave. I said that I would not leave until she communicated with the earlier supervisor about the misunderstanding. She said that if we did not check out of the room, she would call the police who would arrive in 10 minutes. We promptly packed our belongings and gave our key cards to the front desk. Later that afternoon, the IHG (as well as Booking.com and Expedia) website advertised availability for that night of the type of room we had just vacated. All that needs to be added to this strange narrative is that we are IHG members, and have never such a bad experience in any of our stays at an IHG hotel.

我和丈夫非常喜歡我們的兩晚住宿;我們4樓的房間寬敞,很乾淨,很舒服。我們欣賞大型步入式淋浴間,以及我們可以打開窗戶的事實。工作人員很友好,樂於助人。早餐廳和大堂明亮寬敞。酒店靠近我們最喜歡的聖克魯斯目的地。會再次入住心跳。

優越的地理位置,靠近木板路的最新酒店。 停車是額外的(目前20美元),但至少是在安全的地下室裏。 很棒的乾淨房間,前台工作人員超級樂於助人。會再來的!

最近加州大學聖克魯茲分校的國際品牌酒店，麻雀雖小 五臟俱全，游泳健身都有，餐廳衹提供自助早餐，午餐和晚餐都不營業，房間沒有免費礦泉水

Upon entering the room I said “ what is that awful smell” to my husband. It was extremely strong bug spray smell. . The bathroom sink with full of hair as if someone had just shaved a beard. I called the front desk and they sent a maintenance man. He didn’t know what to say when he saw the sink full of hair. He also said the smell was bug spray. The woman at the front desk said the hair was probably from the room above.... seriously... that make no sense. I asked to talk to a manager and she said he went home. She said she would have him call me and we never heard from him. We checked out.....will never go back! I wonder why they had to spray the room... makes you wonder about bugs????

位置太棒了！如此美麗的景色，一流的客戶服務和熱情的人。房間很棒，酒店令人嘆為觀止！唯一的缺點是餐廳的員工不是那麼好。

標準美式早餐、停車免費、旁邊就是加油站、吃飯購物方便。帶小孩中途停留，感覺很不錯。

從來沒有寫過這麼差的評論。我花在上面的可怕經歷。第一個前台接待印象很差。2名接待員,一個在電話裏幫助一位女士有問題。她似乎很緊張。那位先生幫助我們其他人排隊。輪到我的時候,我的卡不會通過。當這位女士接待員接完電話時,她似乎快要精神崩潰了。然後他決定嘗試我的卡在她身邊,併成功處理。他沒有解釋或給我任何關於鑰匙的說明。鑰匙需要工作電梯和房間裏的電源,我必須自己弄清楚。他沒有提供或解釋停車,我們卸下東西后回去開車四處走動,發現沒有地方停車。前台接待員幾乎剛剛處理了我的卡。我住了3晚,沒有人進我的房間拿垃圾或撿髒毛巾。他們唯一做的就是在我退房前一天晚上放了一套乾淨的毛巾,就這樣了。給了我一個無障礙的房間,我沒有要求一個。一個夜攤的燈被拔掉了。在拉出牀裏面發現了多個彩票。衛生紙把手壞了。順便說一句......8點關門的酒吧是什麼樣子的?酒吧服務員似乎沒有專業或熱情。退房時,我被問到我想要收據。在紙上或電子郵件上。我告訴她我寧願收到一封電子郵件。我在早上8點左右退房,現在是下午435點,我還沒有收到我的電子郵件。我唯一會說他們工作令人驚歎的人是代客。他們很友好,樂於助人,做他們的工作。