長住美國酒店 - 聖羅莎 - 北的評論

Shout out to Berlin at the front desk. Every time I came back or left for the day, she always acknowledged me by my name and was always super friendly and helpful. Convenient location right off the freeway, next to Kaiser and close to a lot of wineries. This is a great place if you’re traveling with family. Spacious rooms, small, kitchenette, complimentary breakfast, Wi-Fi and parking. They have laundry onsite as well.

Shout out to Berlin at the front desk. Every time I came back or left for the day, she acknowledged me by my name and was always super helpful and friendly. Convenient location right off the freeway. Right next to Kaiser and close to lots of wineries. It’s a good place if you’re traveling with him as there’s a small kitchenette, complimentary breakfast, Wi-Fi and parking.

Love this location nice comfortable and right by the job.

Great place fun for kids and all.

Very convenient location. My non smoking room smelled strongly of cigarettes. Middle of the night, people fighting in the hallway, loud. :( There are no coffee pots or anything unless you ask. Comfortable bed though. Nice people at check in.

Clerk at check was not welcoming, acted like she was being put out with having to have to check someone in. We will not be checking in here again.

Good choice if supporting a patient across the street at Kaiser Permanente.

Having the amenities of a studio was great. Room was clean, decently appointed. Night staff’s customer service was lacking. Chose hotel for proximity to hospital, but accommodation for the needs of the patient leaving the hospital took multiple conversations.

Pretty basic facilities, we slept and watched tv. The breakfast bar is oatmeal, coffee, granola bars, muffins. Staff was very friendly. There were extra steps for me like asking for dishes, asking for the room to be cleaned between days. But for the price it fit our needs.

Needles found in the carpet, checked out early and the property is REFUSING any refund…. Awful- don’t ever go!!

Room was fine, but location severely understaffed at 7pm on a Friday evening (6 guests waiting in the lobby, phones ringing and the only employee on site was on lunch). Tried to resolve on site (received poor customer service) along with reaching out to the hotel chain (customer service not available on weekends or after 7pm EST). Waiting in a lobby as a solo female traveler for an extended amount of time without an ETA on help then being treated rudely by staff was definitely the low point of my trip.

The hotel property is right next to the freeway which is easy to get in and out. The hotel room is old. A lot of paint chipped, old furniture and appliances. Had zero kitchen accessories. There’s a bad smell when you get into the hallways, elevator and room. The free continental breakfast was pre-packaged muffin, granola bars, oatmeal and even pre-packaged coffee (instant coffee) :(

This was a work trip and it was very convenient to my work for Sonoma County

What I liked about the hotel is that it is pet friendly. At many hotels, you can hear noise of people opening/closing doors and my dog would bark/react each time when he hears it. But at this hotel, other than the people's footsteps upstairs, you don't hear much of other noise.