Our check-in was awkward. The receptionist was coughing continuously, to which she apologized for a dry tickle in her throat. We selected this hotel believing we booked pet friendly. She explained that she needed to change our room to a pet room and as expected, charged us the pet fee of $15. The only amenity that was working in the room was the TV. The refrigerator, microwave, and coffee maker were all unplugged (of which we needed the refrigerator). The TV and DTV box took up one of the outlets. There was only one other outlet with 2 plugs available for the refrigerator, microwave, and coffee maker. The alarm clock was on but inoperative as it only displayed random LED's.
On checkout, I asked for a receipt, as the morning employee looked it over, he explained that I was charged tax on the pet fee by the previous employee, however did not offer to fix the charge.
I explained the unplugged amenities, to which he replied that the previous guests unplug them.
I would think that this would be caught by the staff prepping the room for the next guest.
Sometimes there is not a lot of choices when we travel, I will try to avoid Super 8 in the future.
翻譯