桑坦德Centro Botín附近酒店

Stayed two nights with family/teenagers. Centrally located close to the bus and train station. Still calm sorroundings at night. Rooms were of good size, bathrooms clean. Good airconditioning. Buffet breakfast. Helpful staff.

We have stayed numerous times at this hotel on our return to the UK by ferry....the hotel is always clean with good twin rooms and ensuite; the rooms may not be the most spacious, but very acceptable for an overnight stay. Very friendly reception staff and car parking both open and closed but under surveillance. Close to some restaurants and bars and a 10 minute walk to the main shops alongside the sea. Pet friendly. Breakfast is good. Charges apply to parking and pets!

新建的建築(於2022年7月底開設)在 Santander的道交通附近週邊的外圍地區。廣、色和非常快的共同空間,雖然年輕時的員工們有時背叛了少量的經驗。房間不太寬,相當基本,有着,既有風景又不舒服的發現,中間的室和只有一個很小的分離空間的室。去所,你會體驗到宇航員在蘇伊茲的經歷,聲音不錯,但偶爾有些子會感覺到,休息還是完美,甚至牀也舒適。儘管谷歌,但發現它卻很難:入口是在二次路上,但沒有郵票;只要加一個指示來報入口,我們已經做了三次(和聖導遊!)在我瞭解入口之前,兩步還有一個停車,周圍和樓下免費私人停車,但我不知道是否有足夠的空間給所有客人。空調非常麻煩:房間裏有溫室,但不起作用或不啓用,所以空氣由一個面板管理X室,到接待機,我們不得不三次要求點燃,然後把它放下,最後關掉X夜間,因爲聲又煩,因爲房間的尺寸有限。非常負面我們沒有試過早餐,但總之,我們似乎是機場附近停車的好參考點,那裏實際上沒有多少替代品,而我不會向來的建議城市,青年管理肯定有一些改進點,但結構是好的

That hotel is situated in a resindetila area close to the city center. A paid parking is available at the front door. Staff is kind and helpful, quality : price was very good in January 2023. The standard room that we had booked was too small, there was less the half a meter between end of the the bed and the wall, furthermore there was heating in the room that could not be switched off, which gave for us a too high temperature. For the rest the hotel is OK

We were impressed with this hotel on arrival, nice common areas, parking onsite (albeit a tad expensive), good location/setting, easy checkin, clean room. But two very important things this hotel needs to get right… (1) The dinner service. They had one (very hard working) waiter doing everything, the result was a v long way even for a menu. We couldn’t blame him as he was doing his best but just couldn’t keep up. To add, the restaurant is outside in a temporary building which may be lovely in the summer but was not quite so glamorous in the rain. We were amazed the waiter had to keep going in and out (in the rain) to get drinks and food, utter madness…. Especially when there are large areas inside the main hotel not being used. We felt really sorry for this guy and as a result didn’t order starters, more drinks or desserts as it was just too painful to watch. (2) The hot water. We had none, just not good enough. We wouldn’t stay here again for the above two reasons, limited time and travelling require decent service and hot water as standard.

From the outside the hotel doesn’t look like much but the interior more than makes up for it. Welcomed very nicely by staff and was easy to find our room. Room was a great size and lay out and the bed was incredibly comfy. There were always staff available if needed but we didn’t have any problems. The hotel was in a great location and the beaches and restaurant were lovely.

Having stayed six times at this hotel dating back to 2015 we decided to stay again as we wished to be near Sardinero. We have not experienced any of the issues identified by previous reviewers in any of these visits, in fact quite the opposite, the staff were welcoming and the rooms were in decent shape and always large. The price was high but for the luxury of a senior suite I was prepared to pay over the odds. On arrival we were told that no senior suites were available and we had been upgraded to the Imperial Suite. Sounds good, but here the good news ended Issue 1 the whirlpool bath didn’t work. Reported to reception and was quickly attended by the maintenance man who after breaking the tile to access the motor reset fixed the problem! Issue solved - nope. It lasted 20 minutes and then tripped all the electric. On reporting to reception the switch was reset but no whirlpool bath. Ok, we’re not here for the bath and having been offered a move the next day at 12 noon we decided to stick with the room as otherwise it appeared ok. Issue 2, the air conditioner sounded like a jet engine. It wasn’t so warm anyway so we tolerated this. Issue 3, at around 5 am it became clear there was multiple pigeons roosting in the roof space above the bed therefore couldn’t sleep until they stopped making noise. Should have moved but we are quite tolerant. Issue 4, around noon time the noise from the AC was so load we had to trip the electric breaker to stop it. Again we should have moved. Issue 5, on night 2 we were again awake for a significant period because of the lift continually moving even in the middle of the night. Issue 6, on night 3 again the lift was not moving up and down almost constantly. This seems to be the overnight cleaner moving items to the storeroom, and guess where this is, next to our room 601. I politely asked receptionist to ask the cleaner to stop and she said he was going home now so it would be ok. She couldn’t move us as there were no other rooms available. On approaching the hotel director the next morning she was aware of all the issues even knowing that the lift was noisy and kept people from sleeping. I was offered a free breakfast which I refused purely because there is no soap in the toilets and this is being used by waiters and chefs to prepare and serve food. After much argument I was told they would refund me the last night stay, still not received it though. All bored by now no doubt. This hotel had deteriorated badly in the 7 years we have visited. There are so many easy fixes to make it better but nobody seems to care. Lights don’t work - replace bulbs AC noisy - stop it vibrating Bath doesn’t work - either replace the motor or borrow from another room given the Imperial suite is the best room in the house Lift - get an engineer Noise - stop the cleaner working all night making noise No soap - buy soap The list is endless, we won’t be back and I wouldn’t recommend anyone else does either. Ou

總的來說,這是一家很棒的酒店。工作人員非常樂於助人。當我們發現我們只有一張雙人牀而不是兩張單人牀(我們不是,阿姆,小人)時,他們爲我們換了房間,但沒有錯過任何節拍,並幫助我們制定了晚餐計劃。房間是體面的-它顯示出一點磨損(油漆中的芯片和那種東西),但它很乾淨,牀很舒服(非常堅固,我們喜歡,當然不是每個人都喜歡)。我們唯一的抱怨是wifi - 我們顯然只能同時連接兩個設備,但即使在“忘記”手機上的網絡後,我仍然收到錯誤信息,說當我試圖連接iPad時,我的設備太多了,我丈夫的電話斷線了,在我們離開房間後回來後不會重新連接。(公平地說,我們沒有要求幫助wifi,因爲我們感覺我們已經在房間開關的屁股上痛苦不堪)。除了wifi的挫敗感,我非常高興,明亮,舒適,就在海灘對面,期待在海浪聲下入睡。