聖地亞哥Casa del Rey Luciano附近酒店

Friendly helpful staff. Lovely comfortable beds with more luxurious linen than usual. Hot showers. 3 elevators so never any waiting for one. Large continental breakfast (no hot food). Located on street with lots of restaurants. Bank 2 blocks away. Perhaps has soundproofing since there was no noise through the night.

我在這裏住了兩晚,酒店很健康,一切都還聞起來很新。位置不是真的很好,周圍真的什麼都沒有,你去哪裏都需要Uber。在智利永遠不要打車!!!前台的人一點也不友好,也不熱情,但我想智利到處都是。

早餐很簡單，但是合胃口！好評！ 千萬不要4樓的房間！太小太小！房間顏色太壓抑！地板太滑，一定要小心一點。視頻是餐廳🍴，餐廳裝修不評論，東西非常好吃😋！ 總體來說吃在這家是選對了，房間就太差了……

這不是我們通常選擇聖地亞哥,但我們在附近開會,並抓住了一個機會。阿爾馬蘇爾居住的郊區是一個古怪而友好的街區,有一個迷人的餐館、咖啡館和酒吧廣場。這裏有一些私立學校和學院,主街是鵝卵石,裏面有 Plane 樹,所以它有一種像巴黎一樣的氛圍!這家酒店是全新的,非常適合擁有大房間的商業。樓下的咖啡吧非常適合工作和會議。我會再住在這裏。

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

位置優越。我們的房間很寬敞,有一個漂亮的現代裝飾。酒店的大堂很愉快。然而,當我們深夜到達時,我們發現浴室沒有從以前的客人那裏打掃過 - 當我們報告問題時沒有提供賠償或其他補救措施(雖然我們沒有要求,因爲我們發現它尷尬,但我本來希望立即提供不收取一晚的費用)。早餐乍一看看起來很棒,但如果你正在尋找更多,如無脂牛奶或酸奶,或多種水果,或一些薰三文魚,它不可用。

我們在訪問智利聖地亞哥時在這家酒店住了兩晚,我的經歷還不錯。入住過程很順利,除了缺乏工作人員護送行李外,沒有抱怨。我們在大樓中間有一個房間,房間寬敞舒適,有工作加熱器和空調,以警告寒冷的聖地亞哥天氣。不幸的是,由於我們的旅遊限制,我們無法享受早餐,但總的來說,我們有一個非常好的住宿,並將推薦給任何在聖地亞哥市中心尋找良好住宿的人。

To say this is an excellent hotel with a great location, service, facilities, and comfort really sums it up, but let me share just a little story. When my wife and I arrived at the airport and took what we thought was a legitimate taxi, we came to find out that it was actually a pirate with a black and yellow car exactly like the ”official taxi”. When we discovered our credit card had been compromised, the staff (front desk staff were the best I have ever dealt with, and I travel a lot) had their security chief go over security camera footage to observe our transaction in front of the hotel in an attempt to further identify the pirate by reading the license plate number. Too make a long story short, with their help our credit card problem was resolved, and we were ”off the hook”. That alone should do it, but the hotel was clean, the rooms were very comfortable, and the breakfast area was as good as I have ever seen (and it was included). Again, I cannot recommend this hotel enough...if you go to Santiago, wish to stay in the heart of the city close to the metro, and want to deal with people who really care about you and go above and beyond excellent service, STAY IN THIS HOTEL! You will have no regrets.

This was our second trip to Santiago and to this hotel, we really enjoyed our first trip so decided to stay again. Wasn’t as good as the first stay but the hotel is nice and clean. It has good spaces with a living wall, restaurant and bar area with outside seating. Clean rooms, breakfast was not very inspiring mainly continental with limited hot food offerings. Now for the negatives Diamond member and we didn’t receive a room upgrade which was disappointing as the hotel wasn’t busy and my family who are gold were giving an upgrade we checked in at the same time (us first). Terrible room keys had to have them changed 3 times as they stopped working and reception staff didn’t seem too concerned about the inconvenience. On checkout I asked to pay with part cash I was told that this couldn’t be done due to taxes, which I’ve never experienced in the past at any Hilton, Felt that Daniel was very unhelpful and didn’t seem to really want let me pay with any cash as it wasn’t convenient for him. Shower temperature is impossible to get right either too hot or too cold.