聖地亞哥Damien Mercier附近酒店

我不推入住,我不推這家酒店,我對我在這個大廳期間收到的可的服務感到極度,他們決定不通知客人換早餐時間。我們正是爲咖啡時間預訂這家酒店,他們怎麼可能決定不通知客人更換早餐時間呢?這是對你對酒店所信任的人完全不尊重的。我們在入住前,把消息送到酒店確認早晨6點開始的咖啡時間,酒店確認了,到了6點,餐廳官員告訴我們,我們不能吃,因爲他們已經換了時間。結果:我們一天早餐不吃,其他人吃得跑來給出時間去遊覽,酒店造成了巨大的障礙。我們要求和經理談談,他沒有,沒有預報到出現時間或一天,一個沒有經理的酒店待會!!!我希望能以適當的餐開始我的一天,只是爲了發現時間隨意改變,讓我沒有可行的選擇,這不太可接受,而且顯示了客戶的經驗完全沒有考慮。顯然他們不顧客的滿意,表現出的缺乏專業化,我們要求我們沒有享受的早餐一日的退款,並未真誠地失望地退款,

This hotel stay was arranged by Silversea following a cruise from Guayaquil to Valparaiso, with return flights from Santiago. Our room was comfortable; food, wines and service in the restaurant were generally excellent. We had a late-evening flight out of Santiago, so the hotel folks graciously let us stay in our room until 3:00 p.m. If back in Santiago, we'll definitely consider staying here again.

酒店不錯,服務好,價格優:前台(委內瑞拉)的產品關係,客房服務員,早餐特別和原因這次點評:提博爾,年輕的熱情,雖然有經驗的酒吧服務員。下一張圖片展示了飲料,但你必須體驗到的偉大味道!問他:薰老時尚(1號系列)和最後(今天):蘇格蘭商業!

4,5/5,00Best Western中央車站是一間優秀的酒店,它擁有寬的房間,很舒適,早餐到10點服務,很累,有各種水果、穀物、麪包、冷、雞蛋和。員工們很受歡迎,很心,他們提供早餐(咖啡、、水果、三明治、)以便您在旅行日能帶走,只要在接待時間到21點就可以申請。該地區真的不好,但是酒店有保安,如果需要在外面等一些Uber或出租車,在白天和晚上都很安靜地要求應用車。酒店附近有一座車站(車站)和街對面有地鐵

all most very clean hotel thanks to all workers to serving well for 11 days thanks to all the lady's who clean very good my room and the people who lock after me in the restaurant. very nice . and excellent food .

在2020年1月至2月期間,我和丈夫在行政房裏住了5晚,當時我們在南美度假。優點:-一個寬敞的新鮮、乾淨和現代化的房間,景色很好 - 早餐自助不錯 - 友好的wifi員工,除了早餐員工有點冷漠。- 步行即可到達地鐵站。我們多次使用ubered,這非常有效。(但是出租車司機因爲某種原因而掙扎着找到酒店。)-屋頂上一個不錯的雞尾酒酒吧。缺點:-淋浴時熱水不足的問題一再出現。不可接受。-我們不得不問了四次,才把衣服拿起來。-早餐、午餐或晚餐沒有客房服務。我們旅行了3個月,有時你太累了,不敢冒險出去吃飯。如果這次出差,我一定會感到非常震驚,因爲我傾向於吃客房服務晚餐,以便得到片刻休息和孤獨。簡單地不提供這項服務是不可原諒的。-一天晚上,從雞尾酒酒吧傳來的音樂傳到我們的房間,需要耳塞(我們當時在最高層)。-可以理解,雞尾酒酒吧很受當地人的歡迎。雖然我完全支持酒店也爲當地人提供空間,但應該專門爲付費酒店客人保留一些桌子(以及白天的躺椅),因爲白天和晚上在相對較小的區域都很難抓到一個位置(酒店好像是向非客人出售白天泳池通行證)。)-即將退房,我們打電話到禮賓部請人幫我們拿行李。令我們吃驚的是,他們告訴我們沒有提供這項服務(?!),而且他們不得不向上級請求許可,才能派人來幫助我們。一開始我以爲這是個玩笑,聽起來很荒謬。我們入住的時候,有一個行李員自動拿走了我們所有的行李,所以在退房的時候大秀這個東西實在是非常奇怪。但是,總的來說,一個四星級的實心酒店。

This is a truly great hostel. The staff are friendly and helpful: Ivan, Juan, and Guillermo; and two of the guys played the guitar. A few times a week Juan would play his guitar and sing, and what a powerful voice he had. I could listen to him all day. The free breakfast provided every morning was excellent, and the a**osphere of the hostel was memorable. However, there was one person at the front desk (Scarlet) that was showing irrational behavior. In the beginning she was friendly and helpful, but then after a week, she turned dark and menacing towards me. She kept complaining that I changed my bed or dorm room, even when it was because of inappropriate behavior from another guest, and there were similar complaints from other guests. This morning she asked me if I ”changed my room again?” I said everything is good. There are no problems. Then she said, ”Okay, I will move you back to the room you were in last night.” That seemed odd. I said, I did not ask you to. You do that without my permission. She responded, ”I thought that is what you wanted.” Again, strange. She didn't stop. After getting the email address of the manager, I went upstairs to write an email. Ten minutes later she came up to where I was sitting and continued to badger me. I said she was disrespecting me, and I asked her to stop. She left and then returned a few minutes later, saying that she talked with the manager and I must leave the hostel immediately. She said I was disrespecting her by feeling disrespected. That I was attacking her or mistreating her, but nothing specific was mentioned -- because it didn't happen. No one that she spoke with ever talked with me. Whatever she said behind my back, that person never even told me what I was being accused of, nor did they ask me any questions. Then she threatened me with the police. I was stunned. I asked to speak with the manager. She promised if I came to the reception desk, the manager would speak with me. When I came down, I was not allowed to speak with him. I continued to finish my email to the address provided, and then the police came. It did not matter what the truth was. They listened to her speak in Spanish and then said to me, it doesn't matter what happened. She asks you to leave so you must leave. I walked out and here I am writing this review. I had been there for a couple weeks and I got to know all the staff and they got to know me. They and a number of other guests who had been there a while could testify to my character. I have not heard back from the email I sent to the manager. It seems that whatever Scarlet said behind my back, was believed without question, even when there were guests present, witnesses. And there were video recordings from different angles. I have heard about this type of thing happening in the United States, but we are in Chile. How could a manager allow a guest to be thrown out by the police without ever asking the accused a single question. Is that the world we live in now?

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

我們在訪問智利聖地亞哥時在這家酒店住了兩晚,我的經歷還不錯。入住過程很順利,除了缺乏工作人員護送行李外,沒有抱怨。我們在大樓中間有一個房間,房間寬敞舒適,有工作加熱器和空調,以警告寒冷的聖地亞哥天氣。不幸的是,由於我們的旅遊限制,我們無法享受早餐,但總的來說,我們有一個非常好的住宿,並將推薦給任何在聖地亞哥市中心尋找良好住宿的人。

環境優美，地理位置好，旁邊有大型商超，房間舒適衛生，早晨豐富，服務人員很熱情，樂於提供各種幫助，早餐豐富。設施很人性化，窗外風景好。性價比不錯，下次還要入住。