聖地亞哥Espacio Urbano Gran Avenida附近酒店

This is an excellent hotel for the price, USD52 or AUD75 per night, twin room. We stayed for 6 nights. The room and bathroom were clean with fresh towels when requested. Beds are comfortable and pillows are soft. I always judge a hotel on the pillows! The hotel is in a slightly grungy part of town BUT it's within easy walking distance to the main Railway Station, Metro station and the airport Turbus terminal. It has an excellent buffet breakfast (included in the tariff) and the dinner menu is well priced. The staff were very helpful and provided us with a take-away breakfast on the morning we were departing before the restaurant opened. The hotel reception area has a refrigerator with cut sandwiches and drinks for sale. There is a currency exchange shop next door which gives a good exchange rate (unlike the rip-off at the SCL airport).

房間很大，但是我們的房間晚上樓上洗澡會漏水。服務還可以。早餐熱食不多。沒有送的水。早餐熱食不多。地理位置一般，可以住的再中心一點，因為這裏馬路比較寬，雖然離中心衹有幾條街，走走還是有點距離。離地鐵站很近。

我們在訪問智利聖地亞哥時在這家酒店住了兩晚,我的經歷還不錯。入住過程很順利,除了缺乏工作人員護送行李外,沒有抱怨。我們在大樓中間有一個房間,房間寬敞舒適,有工作加熱器和空調,以警告寒冷的聖地亞哥天氣。不幸的是,由於我們的旅遊限制,我們無法享受早餐,但總的來說,我們有一個非常好的住宿,並將推薦給任何在聖地亞哥市中心尋找良好住宿的人。

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

我們從來都沒有過的最好的入住體驗之一,位置是完美的,如此中心和接近一切,以及超寬的、裝備良好的部門。而且說馬塞洛和卡拉應該爲世界最好的客人服務而獲得獎勵,我們希望能很快再次見到他們!5******...我們曾經有過的假期租金的最佳體驗之一。位置完美,所以中心和接近一切,公寓大大和裝備好。說馬塞洛和卡拉都應該爲客人服務的最佳服務而獲得獎勵,希望能很快再見。5***

My wife and I tried to check into the hotel a little earlier than expected and there were no rooms available. So the receptionist would hold our bags until we’d get back from our day out in Santiago. We enjoyed a great evening out in Santiago, and arrived back at the hotel at about 11 pm to check into our room. We walked into the hotel to check in and get our room key - there was no security guard outside, no requirement to swipe the room key, and the door does not automatically close. My wife and I were talking to the receptionist IN THE LOBBY, I mentioned to the receptionist that the door should automatically close or they should have someone at the door, a second later a thief snatched my wife’s phone, which was under her arm. The thief ran out, jumped into a waiting car, and took off. We sprinted after the man, but he was long gone. The hotel advised the Carabineros (Chilean police) wouldn’t arrive until 4 am, that they were having an unusually busy Tuesday night, and we might as well wait until tomorrow morning to file a police report. As we were going back and forth with the receptionist and my wife is crying hysterically, and we are advising guests walking in of what just occurred, the receptionist is trying to quiet us down and to not scare the guests. The receptionist was indifferent and ambivalent, no apologies, and showed no consideration. Not reporting it immediately was a critical mistake, and surely done on purpose by the hotel to avoid having a scene of several police officers and my wife crying in their lobby. After barely sleeping we went to the PDI, the sophisticated Chilean police investigators, they advised that they couldn’t take the report, had to be the carabineros. We went to a carabinero station and filed a report. At first, the carabineros gave us a very hard time for us not having filed the report immediately. Telling us we made a huge mistake by not reporting it immediately, and even thought it was a little over 12 hours since the incident occurred. However, after pleading with them, explaining what the hotel told us, stressing we are foreigners and do not know the laws in Chile, they finally made a report. The Hotel Sommelier Boutique is NOT safe and they do not care about their guests.

我們在這裏度過了2nights/3天,然後登上維京郵輪。強烈推薦!前台的Val設法讓我們提前入住,從美國飛了一夜後,我們非常感激。房間現代舒適,景色很棒。我們驚訝和感激有一個USB和一個110v插頭,因爲我們帶來了錯誤的轉換器......如果我們無法爲設備充電,這將是一個真正的問題!17樓的餐廳非常棒,無論是食物,服務,還是聖地亞哥金融區和週邊公園的美妙景色。我們每天早上在那裏吃早餐,每晚晚餐前在陰影的露台上喝飲料。如果你的西班牙語像我一樣生鏽,請用英語詢問硬拷貝菜單。如果你想保持你的鍛鍊,你可以使用酒店的健身房或穿過酒店前門外的城市的漫長而寬闊的道路。不確定它有多長(剛做了3英里),但帶上防曬霜,因爲它沒有遮陽。酒店對面的街道是一座名爲CV Galeria的建築。它有大約8-9餐廳/酒吧,橫跨三個層次,都設有室外座位。在聖地亞哥忙碌的一天後,晚餐的絕佳選擇,不需要乘坐Uber!一個提示:提前聯繫酒店,安排機場接機。這將節省您試圖導航機場和選擇未知交通工具的時間和焦慮...很高興有一個來自酒店的人舉起一個帶有您名字的招牌!總結:位於安全區域的中心位置很棒的酒店。

all most very clean hotel thanks to all workers to serving well for 11 days thanks to all the lady's who clean very good my room and the people who lock after me in the restaurant. very nice . and excellent food .

需要在我們的郵輪前過夜。因爲他們有機場班車和體面的價格,我們預訂了房間。首先,班車服務在其中一個停車區有一個有趣的接送點。我們不得不避開出租車人員,上兩個自動扶梯到人行道上。如果你按照他們發的指示,還不錯。等候區有點寬,很容易錯過接機,但我打電話,在我們預訂12次後大約20分鐘內被接了起來。我們不會進入酒店,這是,很好興奮可能是一個ok的詞。至於酒店,前台工作人員很專業,樂於助人,很快就把我們帶到了一個房間。酒店被用於其他遊輪乘客和工人,但他們很快就照顧了我們。餐廳很好,但不是很好。我認爲早點人太多,他們還沒有準備好數字,所以我們離開後坐了好幾張桌子,然後我們甚至還沒有拿到麪包。酒店很乾淨,房間很好,所以我會再次使用它,但重新考慮用餐的地方。