聖地亞哥Osadia附近酒店

all most very clean hotel thanks to all workers to serving well for 11 days thanks to all the lady's who clean very good my room and the people who lock after me in the restaurant. very nice . and excellent food .

這是個好點 ①位置，附近有大型超市，治安良好。附近還有購物中心。我沒有搭地鐵，但也很近。 ② 為我們安排的是高層的房間，視野很好，可以看到安地斯山脈就在眼前。它保持乾淨，沒有令人不愉快的部分。他們還每天打掃房間。 ③當我問問題時，工作人員非常友好。 ④微波爐放置在電梯廳前，可自由使用。服務很好，是其他飯店沒有的。我曾多次用它來加熱在超市買的東西。 引起我注意的點 ①早餐味道不太好。另外，希望菜單能更豐富一點。我在附近的飯店住過很多次，但再也沒有住過。 ②在浴室洗澡時，水一直流到水槽裡，洗完後擦起來很痛苦。如果淋浴房門底部的隔板完全平整，積水就會流出。 ③我想去健身房，但不知道在哪裡。嗯，我沒有問工作人員，不過如果電梯裡有各層樓的指南就好了。

非常安裝的手,有一切必要的,寬的空間。非常好,酒店管理人員提供所有的可能性解決遊客的障礙!它也很優秀的位於中心,這便利了搬家。100%推!!

在2020年1月至2月期間,我和丈夫在行政房裏住了5晚,當時我們在南美度假。優點:-一個寬敞的新鮮、乾淨和現代化的房間,景色很好 - 早餐自助不錯 - 友好的wifi員工,除了早餐員工有點冷漠。- 步行即可到達地鐵站。我們多次使用ubered,這非常有效。(但是出租車司機因爲某種原因而掙扎着找到酒店。)-屋頂上一個不錯的雞尾酒酒吧。缺點:-淋浴時熱水不足的問題一再出現。不可接受。-我們不得不問了四次,才把衣服拿起來。-早餐、午餐或晚餐沒有客房服務。我們旅行了3個月,有時你太累了,不敢冒險出去吃飯。如果這次出差,我一定會感到非常震驚,因爲我傾向於吃客房服務晚餐,以便得到片刻休息和孤獨。簡單地不提供這項服務是不可原諒的。-一天晚上,從雞尾酒酒吧傳來的音樂傳到我們的房間,需要耳塞(我們當時在最高層)。-可以理解,雞尾酒酒吧很受當地人的歡迎。雖然我完全支持酒店也爲當地人提供空間,但應該專門爲付費酒店客人保留一些桌子(以及白天的躺椅),因爲白天和晚上在相對較小的區域都很難抓到一個位置(酒店好像是向非客人出售白天泳池通行證)。)-即將退房,我們打電話到禮賓部請人幫我們拿行李。令我們吃驚的是,他們告訴我們沒有提供這項服務(?!),而且他們不得不向上級請求許可,才能派人來幫助我們。一開始我以爲這是個玩笑,聽起來很荒謬。我們入住的時候,有一個行李員自動拿走了我們所有的行李,所以在退房的時候大秀這個東西實在是非常奇怪。但是,總的來說,一個四星級的實心酒店。

This is a truly great hostel. The staff are friendly and helpful: Ivan, Juan, and Guillermo; and two of the guys played the guitar. A few times a week Juan would play his guitar and sing, and what a powerful voice he had. I could listen to him all day. The free breakfast provided every morning was excellent, and the a**osphere of the hostel was memorable. However, there was one person at the front desk (Scarlet) that was showing irrational behavior. In the beginning she was friendly and helpful, but then after a week, she turned dark and menacing towards me. She kept complaining that I changed my bed or dorm room, even when it was because of inappropriate behavior from another guest, and there were similar complaints from other guests. This morning she asked me if I ”changed my room again?” I said everything is good. There are no problems. Then she said, ”Okay, I will move you back to the room you were in last night.” That seemed odd. I said, I did not ask you to. You do that without my permission. She responded, ”I thought that is what you wanted.” Again, strange. She didn't stop. After getting the email address of the manager, I went upstairs to write an email. Ten minutes later she came up to where I was sitting and continued to badger me. I said she was disrespecting me, and I asked her to stop. She left and then returned a few minutes later, saying that she talked with the manager and I must leave the hostel immediately. She said I was disrespecting her by feeling disrespected. That I was attacking her or mistreating her, but nothing specific was mentioned -- because it didn't happen. No one that she spoke with ever talked with me. Whatever she said behind my back, that person never even told me what I was being accused of, nor did they ask me any questions. Then she threatened me with the police. I was stunned. I asked to speak with the manager. She promised if I came to the reception desk, the manager would speak with me. When I came down, I was not allowed to speak with him. I continued to finish my email to the address provided, and then the police came. It did not matter what the truth was. They listened to her speak in Spanish and then said to me, it doesn't matter what happened. She asks you to leave so you must leave. I walked out and here I am writing this review. I had been there for a couple weeks and I got to know all the staff and they got to know me. They and a number of other guests who had been there a while could testify to my character. I have not heard back from the email I sent to the manager. It seems that whatever Scarlet said behind my back, was believed without question, even when there were guests present, witnesses. And there were video recordings from different angles. I have heard about this type of thing happening in the United States, but we are in Chile. How could a manager allow a guest to be thrown out by the police without ever asking the accused a single question. Is that the world we live in now?

我在這裏住了兩晚,酒店很健康,一切都還聞起來很新。位置不是真的很好,周圍真的什麼都沒有,你去哪裏都需要Uber。在智利永遠不要打車!!!前台的人一點也不友好,也不熱情,但我想智利到處都是。

酒店位置不錯，早餐好。前台、門生服務態度非常好。附近有總統府，歷史博物館，對麪就是商業街！下次還會去入住！

Realmente es un Hotel HERMOSO!!! Y cuando digo Hermoso lo es en todos los sentido... El Restaurante con una carta muy completa y variada, la amabilidad del personal, la limpieza, la variedad del desayuno buffet, el sommier y las almohadas súper mullidas. En definitiva, volveremos al Kennedy con mi Familia!! Luis - Argentina.

This is when you wished you would have spent the time to do a little more homework than TA reviews… Pros: responsive and pleasant customer service, tasty lunch in the restaurant (the chicken stew, black bean stew and ceviche were delicious). Also, The sauna was very warm and cold water was provided when I rented the sauna for $10. The room was large and nice. Opportunities…the worst- at 2:30am, the lighting above our bed turned on and it could not be shut off. It took maintenance 15 minutes to determine how to shut down the whole system until the morning. It was especially painful later to have the hotel charge us $2 for a cup of coffee in the room, for the nicest room in the hotel when we were inconvenienced in the middle of the night. ??? The gym had a lot of useful equipment but it is no spa or gym really. It’s a small room with rusty weights. The team was very friendly but the gym is unacceptable for a hotel deemed 5 star????!!!! Massages were done by nice people and they were value priced for sure, but it was more like a body rub on a hard table with a rough towel to cover you. And finally, not the hotels fault assuredly, but if you are looking for a charming area to stay and visit in Santiago, to walk to cafes or shops, this is not it.