聖地亞哥Parque Granjaventura附近酒店

位置很好,在市中心,離地鐵很近。裏面很乾淨。早餐很不錯,人人都很熱情。房間裏沒有櫃子,沒有掛架。也就是說衣服不能掛。可能只有一個房間,我不知道,不過總的來說,我很喜歡。

早餐很簡單，但是合胃口！好評！ 千萬不要4樓的房間！太小太小！房間顏色太壓抑！地板太滑，一定要小心一點。視頻是餐廳🍴，餐廳裝修不評論，東西非常好吃😋！ 總體來說吃在這家是選對了，房間就太差了……

This is a wonderful world-class hotel. The staff is exceedingly helpful. Great breakfast and the rooms are what you would expect from a 4-5 star hotel. We stayed one night when we arrived in Chile and then decided to stay here again the night before our departure. Our bellman, Matias, did an outstanding job of arranging details for a special celebration on our return stay. He arranged a special cheesecake and balloons along with our ground transfer from the airport. The property manager, Marco, did a great job in accommodating our needs for a late checkout and a great room for our comfort.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

酒店不錯,服務好,價格優:前台(委內瑞拉)的產品關係,客房服務員,早餐特別和原因這次點評:提博爾,年輕的熱情,雖然有經驗的酒吧服務員。下一張圖片展示了飲料,但你必須體驗到的偉大味道!問他:薰老時尚(1號系列)和最後(今天):蘇格蘭商業!

Realmente es un Hotel HERMOSO!!! Y cuando digo Hermoso lo es en todos los sentido... El Restaurante con una carta muy completa y variada, la amabilidad del personal, la limpieza, la variedad del desayuno buffet, el sommier y las almohadas súper mullidas. En definitiva, volveremos al Kennedy con mi Familia!! Luis - Argentina.

挺好的酒店，已經多次入住了。 位置環境都很好，比較適合商務和旅行。 每次都是在攜程訂的，每次還要點評麼？

Room and bathroom were clean and well provided, the beds were conmfortable and clean. Also, the Hotel has a great location. The breakfast was specially good and the staff was nice and professional. Recommended.

我不推入住,我不推這家酒店,我對我在這個大廳期間收到的可的服務感到極度,他們決定不通知客人換早餐時間。我們正是爲咖啡時間預訂這家酒店,他們怎麼可能決定不通知客人更換早餐時間呢?這是對你對酒店所信任的人完全不尊重的。我們在入住前,把消息送到酒店確認早晨6點開始的咖啡時間,酒店確認了,到了6點,餐廳官員告訴我們,我們不能吃,因爲他們已經換了時間。結果:我們一天早餐不吃,其他人吃得跑來給出時間去遊覽,酒店造成了巨大的障礙。我們要求和經理談談,他沒有,沒有預報到出現時間或一天,一個沒有經理的酒店待會!!!我希望能以適當的餐開始我的一天,只是爲了發現時間隨意改變,讓我沒有可行的選擇,這不太可接受,而且顯示了客戶的經驗完全沒有考慮。顯然他們不顧客的滿意,表現出的缺乏專業化,我們要求我們沒有享受的早餐一日的退款,並未真誠地失望地退款,

在2020年1月至2月期間,我和丈夫在行政房裏住了5晚,當時我們在南美度假。優點:-一個寬敞的新鮮、乾淨和現代化的房間,景色很好 - 早餐自助不錯 - 友好的wifi員工,除了早餐員工有點冷漠。- 步行即可到達地鐵站。我們多次使用ubered,這非常有效。(但是出租車司機因爲某種原因而掙扎着找到酒店。)-屋頂上一個不錯的雞尾酒酒吧。缺點:-淋浴時熱水不足的問題一再出現。不可接受。-我們不得不問了四次,才把衣服拿起來。-早餐、午餐或晚餐沒有客房服務。我們旅行了3個月,有時你太累了,不敢冒險出去吃飯。如果這次出差,我一定會感到非常震驚,因爲我傾向於吃客房服務晚餐,以便得到片刻休息和孤獨。簡單地不提供這項服務是不可原諒的。-一天晚上,從雞尾酒酒吧傳來的音樂傳到我們的房間,需要耳塞(我們當時在最高層)。-可以理解,雞尾酒酒吧很受當地人的歡迎。雖然我完全支持酒店也爲當地人提供空間,但應該專門爲付費酒店客人保留一些桌子(以及白天的躺椅),因爲白天和晚上在相對較小的區域都很難抓到一個位置(酒店好像是向非客人出售白天泳池通行證)。)-即將退房,我們打電話到禮賓部請人幫我們拿行李。令我們吃驚的是,他們告訴我們沒有提供這項服務(?!),而且他們不得不向上級請求許可,才能派人來幫助我們。一開始我以爲這是個玩笑,聽起來很荒謬。我們入住的時候,有一個行李員自動拿走了我們所有的行李,所以在退房的時候大秀這個東西實在是非常奇怪。但是,總的來說,一個四星級的實心酒店。