聖地亞哥Plaza Alhue附近平價酒店預訂

all most very clean hotel thanks to all workers to serving well for 11 days thanks to all the lady's who clean very good my room and the people who lock after me in the restaurant. very nice . and excellent food .

在2020年1月至2月期間,我和丈夫在行政房裏住了5晚,當時我們在南美度假。優點:-一個寬敞的新鮮、乾淨和現代化的房間,景色很好 - 早餐自助不錯 - 友好的wifi員工,除了早餐員工有點冷漠。- 步行即可到達地鐵站。我們多次使用ubered,這非常有效。(但是出租車司機因爲某種原因而掙扎着找到酒店。)-屋頂上一個不錯的雞尾酒酒吧。缺點:-淋浴時熱水不足的問題一再出現。不可接受。-我們不得不問了四次,才把衣服拿起來。-早餐、午餐或晚餐沒有客房服務。我們旅行了3個月,有時你太累了,不敢冒險出去吃飯。如果這次出差,我一定會感到非常震驚,因爲我傾向於吃客房服務晚餐,以便得到片刻休息和孤獨。簡單地不提供這項服務是不可原諒的。-一天晚上,從雞尾酒酒吧傳來的音樂傳到我們的房間,需要耳塞(我們當時在最高層)。-可以理解,雞尾酒酒吧很受當地人的歡迎。雖然我完全支持酒店也爲當地人提供空間,但應該專門爲付費酒店客人保留一些桌子(以及白天的躺椅),因爲白天和晚上在相對較小的區域都很難抓到一個位置(酒店好像是向非客人出售白天泳池通行證)。)-即將退房,我們打電話到禮賓部請人幫我們拿行李。令我們吃驚的是,他們告訴我們沒有提供這項服務(?!),而且他們不得不向上級請求許可,才能派人來幫助我們。一開始我以爲這是個玩笑,聽起來很荒謬。我們入住的時候,有一個行李員自動拿走了我們所有的行李,所以在退房的時候大秀這個東西實在是非常奇怪。但是,總的來說,一個四星級的實心酒店。

我不推入住,我不推這家酒店,我對我在這個大廳期間收到的可的服務感到極度,他們決定不通知客人換早餐時間。我們正是爲咖啡時間預訂這家酒店,他們怎麼可能決定不通知客人更換早餐時間呢?這是對你對酒店所信任的人完全不尊重的。我們在入住前,把消息送到酒店確認早晨6點開始的咖啡時間,酒店確認了,到了6點,餐廳官員告訴我們,我們不能吃,因爲他們已經換了時間。結果:我們一天早餐不吃,其他人吃得跑來給出時間去遊覽,酒店造成了巨大的障礙。我們要求和經理談談,他沒有,沒有預報到出現時間或一天,一個沒有經理的酒店待會!!!我希望能以適當的餐開始我的一天,只是爲了發現時間隨意改變,讓我沒有可行的選擇,這不太可接受,而且顯示了客戶的經驗完全沒有考慮。顯然他們不顧客的滿意,表現出的缺乏專業化,我們要求我們沒有享受的早餐一日的退款,並未真誠地失望地退款,

This hotel stay was arranged by Silversea following a cruise from Guayaquil to Valparaiso, with return flights from Santiago. Our room was comfortable; food, wines and service in the restaurant were generally excellent. We had a late-evening flight out of Santiago, so the hotel folks graciously let us stay in our room until 3:00 p.m. If back in Santiago, we'll definitely consider staying here again.

4,5/5,00Best Western中央車站是一間優秀的酒店,它擁有寬的房間,很舒適,早餐到10點服務,很累,有各種水果、穀物、麪包、冷、雞蛋和。員工們很受歡迎,很心,他們提供早餐(咖啡、、水果、三明治、)以便您在旅行日能帶走,只要在接待時間到21點就可以申請。該地區真的不好,但是酒店有保安,如果需要在外面等一些Uber或出租車,在白天和晚上都很安靜地要求應用車。酒店附近有一座車站(車站)和街對面有地鐵

Reuben was incredibly gracious and helpful during our stay. He went above and beyond any customer care service I have ever experienced in the hotel industry, or any industry for that matter. During my career over the past 30 years I have stayed no less than 150 nights a year in hotels. You need to clone Reuben, or at least use him to teach other managers how to emulate his professionalism.

This was our second trip to Santiago and to this hotel, we really enjoyed our first trip so decided to stay again. Wasn’t as good as the first stay but the hotel is nice and clean. It has good spaces with a living wall, restaurant and bar area with outside seating. Clean rooms, breakfast was not very inspiring mainly continental with limited hot food offerings. Now for the negatives Diamond member and we didn’t receive a room upgrade which was disappointing as the hotel wasn’t busy and my family who are gold were giving an upgrade we checked in at the same time (us first). Terrible room keys had to have them changed 3 times as they stopped working and reception staff didn’t seem too concerned about the inconvenience. On checkout I asked to pay with part cash I was told that this couldn’t be done due to taxes, which I’ve never experienced in the past at any Hilton, Felt that Daniel was very unhelpful and didn’t seem to really want let me pay with any cash as it wasn’t convenient for him. Shower temperature is impossible to get right either too hot or too cold.

需要在我們的郵輪前過夜。因爲他們有機場班車和體面的價格,我們預訂了房間。首先,班車服務在其中一個停車區有一個有趣的接送點。我們不得不避開出租車人員,上兩個自動扶梯到人行道上。如果你按照他們發的指示,還不錯。等候區有點寬,很容易錯過接機,但我打電話,在我們預訂12次後大約20分鐘內被接了起來。我們不會進入酒店,這是,很好興奮可能是一個ok的詞。至於酒店,前台工作人員很專業,樂於助人,很快就把我們帶到了一個房間。酒店被用於其他遊輪乘客和工人,但他們很快就照顧了我們。餐廳很好,但不是很好。我認爲早點人太多,他們還沒有準備好數字,所以我們離開後坐了好幾張桌子,然後我們甚至還沒有拿到麪包。酒店很乾淨,房間很好,所以我會再次使用它,但重新考慮用餐的地方。