聖地亞哥Shopping Mall Vespucio附近酒店

我們在訪問智利聖地亞哥時在這家酒店住了兩晚,我的經歷還不錯。入住過程很順利,除了缺乏工作人員護送行李外,沒有抱怨。我們在大樓中間有一個房間,房間寬敞舒適,有工作加熱器和空調,以警告寒冷的聖地亞哥天氣。不幸的是,由於我們的旅遊限制,我們無法享受早餐,但總的來說,我們有一個非常好的住宿,並將推薦給任何在聖地亞哥市中心尋找良好住宿的人。

房間很大，但是我們的房間晚上樓上洗澡會漏水。服務還可以。早餐熱食不多。沒有送的水。早餐熱食不多。地理位置一般，可以住的再中心一點，因為這裏馬路比較寬，雖然離中心衹有幾條街，走走還是有點距離。離地鐵站很近。

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

This hotel was a last minute change by our tour operator, and we are so glad it happened. The hotel has the most amazing rooftop pool and bar, with fabulous views of Santiago with the Andes behind. The staff were really friendly and helpful. We arrived late after a long flight, and headed straight up to the rooftop for a delicious cocktail. The rooms are a good size and breakfast was good too. We wished we could have stayed a few days longer just to chill out in the pool and sip cocktails on the roof taking in the views.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

This is an excellent hotel for the price, USD52 or AUD75 per night, twin room. We stayed for 6 nights. The room and bathroom were clean with fresh towels when requested. Beds are comfortable and pillows are soft. I always judge a hotel on the pillows! The hotel is in a slightly grungy part of town BUT it's within easy walking distance to the main Railway Station, Metro station and the airport Turbus terminal. It has an excellent buffet breakfast (included in the tariff) and the dinner menu is well priced. The staff were very helpful and provided us with a take-away breakfast on the morning we were departing before the restaurant opened. The hotel reception area has a refrigerator with cut sandwiches and drinks for sale. There is a currency exchange shop next door which gives a good exchange rate (unlike the rip-off at the SCL airport).

This was our second trip to Santiago and to this hotel, we really enjoyed our first trip so decided to stay again. Wasn’t as good as the first stay but the hotel is nice and clean. It has good spaces with a living wall, restaurant and bar area with outside seating. Clean rooms, breakfast was not very inspiring mainly continental with limited hot food offerings. Now for the negatives Diamond member and we didn’t receive a room upgrade which was disappointing as the hotel wasn’t busy and my family who are gold were giving an upgrade we checked in at the same time (us first). Terrible room keys had to have them changed 3 times as they stopped working and reception staff didn’t seem too concerned about the inconvenience. On checkout I asked to pay with part cash I was told that this couldn’t be done due to taxes, which I’ve never experienced in the past at any Hilton, Felt that Daniel was very unhelpful and didn’t seem to really want let me pay with any cash as it wasn’t convenient for him. Shower temperature is impossible to get right either too hot or too cold.

Muy buen hotel muy cerca de centro comercial y estación de metro . El personal amable y diligente . La habitación cómoda aunque el aire acondicionado un tanto ruidoso . Ideal para negocios y compras, está al lado de un parque . Cuenta con piscina .

This is based on two stays / two rooms a week apart. This hotel is substantially better than the one at the airport. Bed was comfortable and a/c is strong. Wifi good throughout the hotel. Water pressure excellent, although the water smells so chlorinated as to be pool water. The room was clean, but they need to change their mopping chemicals. There is a slippery residue throughout the room which is really noticeable if your feet are wet. Breakfast was a travesty. Buffet with no alternative. Scrambled eggs, toast, very few pastries, fruit, and cereal. That’s it. Coffee machine wasn’t working (gasp). It was free, though, maybe. The staff wasn’t actually sure. Transfer from the airport is on request and free. Send flight details ahead of time and your driver will arrange pickup via WhatsApp. Transfer back is only on the hour, but you can pay $20 for your own five minute taxi if you want. Reception staff speaks English. But no one else did (including restaurant / bar staff). The hotel doesn’t accept any cash payments. The price is reasonable and offsets the above problems. I would stay here again for a layover. The hotel is not suitable for a city visit.

這是一家精緻的連鎖酒店,位於5-10min車程,距離SCL機場。該建築比較新(建於5年前),步行距離沒什麼可看/做。酒店提供每小時一次SCL的班車服務,即使是凌晨2點。臥室和浴室都很大,但wifi無法正常工作。整晚還聽到“流水”(從相鄰房間流出來?)的噪音很大。我的主要抱怨是預訂前無法與酒店溝通。我嘗試通過溫德姆總部、facebook、twitter和booking.com收到的電子郵件地址進行嘗試,他們從未回覆。一旦你預訂,你收到一封確認信,其中有2封郵件地址和一個電話號碼。其中一個郵箱地址不存在事件(我的郵件被拒絕)...,他們幾乎回覆了另一個。航天飛機時間表只在最後一分鐘給到了...,這不專業。