阿爾卡塔爾薩酒店(Hotel Alcaldeza)

great neighborhood. room was a little musty but the staff cleaned and changed linnens promptly

This was a basic, no frills hotel. We chose to stay based on its location to the city. Staff was very friendly, small garden area was nice. This was a clean, quiet and safe location. They closed the outer gates and night and kept our car safe.

No complaints, the front desk staff were great people.

Outstanding hotel with an amazing staff and convenience to everything in the Colonial Zone, we had a great stay with them and would stay again.

I needed to do a late check-in given the time my flight arrived from Madrid, Spain, and all the time it took to get through Customs here in the DR. I called the hotel the night before my flight and spoke with the manager - Patrick about this situation. When I arrived he couldn't have been sweeter - helping me get my heavy suitcase to the room and getting me set up there. There was an issue with the room that I was put into and he made sure that I was given a much better room for the rest of my stay. They do have a small workout room there and an office for anyone to use as well as free coffee and drinkable water all which I appreciated. For the money it is a great deal really - and close to anything that one would need during one's stay -within walking distance.

I was charged for 3 rooms for one night and when the people arrived at the hotel by 11:00 PM, the receptionist tell them that they didn't not have any reservation on file ..... which were more than surprising.. Very tired and disappointed, they didn't have no choice than to leave and look for another hotel to spend the night.

very comfortable

Excellent

La habitación supremamente incómoda. Dijeron que habíamos realizado mal la reserva, cuando no fue así. Se veía poco aseado. Solo estuvimos una noche porque llegamos muy tarde pero cancelamos el siguiente día...