There was an event Wednesday night and the music was incredibly loud. We had a tour booked the next morning at 5 AM. When I called the front desk they were very short and said the music would end at 11 PM but they would go ask them to turn it down. The music volume did not go down and when I called back, they ignored my call twice. While I understand that they cannot stop events, I would have preferred to know ahead of time so we did not book that tour on Thursday or so we could have been asked to switch rooms.
The hotel was quite expensive, in our opinion. While it was beautiful, breakfast was fine, service was good, and it had a good location, there were small things that made me really question the price- the safe was broken, the gym and pool were small and the AC in the gym did not work, and room was small and it always smelled musty, especially after turning on the AC.
翻譯