聖多明戈Plaza Stephanie附近酒店

我通過銷售部預訂了房間,我與他打交道的人很有禮貌。我同意這裏幾個差評,,,,,,關鍵的問題,房間過時和房間和走廊潮溼的味道,(他們試圖解決的問題與地板走廊的除溼器....2.前台:他們有經驗不足的前台代理.....(看起來在這個位置沒有進行客戶服務技能培訓....3。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。但是她們使用了酒店的健身房、泳池、桑拿和便利設施。所以我想這就是前台和他們的一些工作人員缺乏服務技能的原因。把人......和當地人混在一起訪問或成爲俱樂部會員的都是med高國家級,把員工當成奴隸對待.....,所以問題的一部分在於,他們嘗試.....談論前台員工.......4.其他員工,他們認爲自己知道所有的事情.....最麻煩的是當有人是試圖用一個連理都說不通的藉口來掩蓋一個缺點....請別用bsr.5.房間:除了有潮溼的氣味,他們沒有隔熱(隔音)你可以聽到其他房間的所有事情,當我說所有的事情的時候,是Everything .....我11歲的孩子問我他們是不是在另一個房間殺了人.....6. 阿門諾和餐廳的工作人員,非常有禮貌,很愉快,儘量照顧我,可以...... 7。8樓的工作人員。他們有一個雪茄休息室,而且從大多數訪問該設施的當地人那裏可以看到更多的令人愉快的景色......8.如果你想有一個美好的睡眠,試試行政客房。一切都不一樣....順便說一下,這是非常便宜的($$$$$$WISE)酒店

My layover in SDQ was utilized for resting. I did enjoy my room. It was clean with all the amenities. I enjoyed sleeping long hours without any interruptions. The members of Staff were pleasant and service in the restaurant was quick. The hotel is in close proximity to the SDQ airport and was ideal for my layover. Taxis were available at the behest of the front desk.

整體位置不錯,上次入住以來的翻新是巨大的開眼界。很高興看到更多的投資進入El Conde地區,因爲這個地方正在下降。

I would have given this hotel 5 stars were it not for its restaurant menu. It seriously needs an overhaul - it is all over the place (asian, mexican, hamburgers etc..). Choices for room service are the same as the restaurant with no real ”sandwich” or snack option (everyone does not eat hamburger and fries). I don't want to eat with a fork and knife on the bed. Grill cheese and a soup would have been a nice offering. We don't all eat meat. Breakfast was typical buffet style with an egg station. Pricey for the offerings, not amazing. However, the staff, location, cleanliness and rooms were excellent!! My daughter and I felt very safe. The small pool area is lovely. The gym and sauna were also very clean - wish I had more time to use all of the offerings. We were here for a family reunion and getting to meet ups was so easy and fast. Uber is so cheap and they come quickly with no hassles. Malls and restaurants are all around this location. So many upscale as well small Cafe type restaurants within walking distance. I really enjoyed my short stay at this Holiday Inn.

Short vacation- 1st time in DR with my daughter. Loved the rooms, cleanliness, food, amenities (bath soaps etc were delightful). Good access to taxis- a must to get around. Did not attempt crossing the road in front; really wanted to go to the seaside- but that’s for next time 😊 Dined in most days- prices excellent (was not expecting room service to be so affordable in such a great looking hotel) Staff very professional. Did not feel hounded for tips at all, contrary to reports given elsewhere. Customer service was excellent- rapid responses to every issue we had (our phone wasn’t working on day 1, and we had to change rooms later bc thermostat needed to be fixed- was too cold🥶😅) I was genuinely shocked and pleased at how fast they responded and how sorry they were for the minor inconveniences. Bellmen Pablo and Alfredo 😘😘; they took care of us from start to finish. They made me forget I was in a foreign country, instead I felt like I was home. I truly wish them God’s blessings and hope they are there next time we visit! Santo Domingo very quickly became a favorite place of ours to visit. Renaissance Hotel made sure of that! Thank you all for your hard work- it is truly appreciated!

舒適的地方短暫的意外旅行令人愉快。我使用桑拿服務,享受客房服務。桑可喬真好吃。那裏下雨,所以感覺空空蕩蕩,但很高興自己能享受游泳池和桑拿,享受多米尼加的各種菜餚。Kudos 到廚師,如果您附近的餐廳靠近 malecón,價格合理,他們收取更多費用,發現客房服務食物更好。牀很舒服,總之醒了回來

下次去聖多明各,我一定會考慮入住這家住宿。酒店本身很漂亮,維護得很好。工作人員非常好。還有游泳池是閒逛的好地方。我去過的麗酒店中最好的一個。非常超值。要記住一件事:早餐不是免費的,儘管在這個優質早餐的很多其他酒店都是免費的。每人大約15美元。我的建議是去別的地方看看。但除此之外,這是一個很棒的地方和很棒的員工。

聖多明各最棒的酒店體驗。良好的氛圍從Jacinto和Jarlin的入住開始,他們接待了熱情的微笑和善良的人,他們對我的要求非常有幫助。與所有男人的早餐區是驚人的: Jessica, Franger, Henger, Rafaela, Julio Cesar等對待客人的獨特行爲。他們真的知道客戶關懷和服務的定義!在餐廳吃飯怎麼樣?Ramon和Luis對客戶給予最好的關注,他們非常善良和令人驚歎的人。STUNNING STAFF!!!