Sao PedroTurtles Swimming - São Pedro附近酒店

We stayed at this hotel for 5 days (22-28 June) as part of our island hopping holiday. First the good points - location is excellent in the centre of town and just 5 mins walk to the port and beach areas. Room was fine (would recommend one looking over the square). Food and drink (and service) in the bar was good. Nice swimming pool. Bad points - no complementary water in room which seems to be normal in other CV hotels we stayed. Breakfast poor, food uncovered and empty food trays not refilled. The worst issue was the poor service from some reception staff. We asked for an additional pillow (at 10pm) to be told ‘No! laundry room closed’ and the phone was abruptly put down. On another occasion (during the afternoon) we asked if we could exchange some money and was told simply ‘No!’ When we asked why she said she didn’t have the ‘cash box’. While maybe this was correct she didn’t offer any other suggestions or say when the ‘cash box’ would be open. Then again she abruptly put the phone down. Not all reception staff were poor though, some offered a friendly greeting we passed. One lady (she may have been a supervisor) was very helpful exchanged money and offered advice. Unfortunately it is only the unfriendly ones that you tend to remember!

(我正在更新我在2022年1月寫的點評;我們在2023年1月再次入住那裏,某些事情有所改善。)酒店有免費互聯網,但主要在接待處 - 大多數房間都沒有。然而,301(比其他大多數房間大,而且更昂貴)有良好的wifi - 也許是因爲它離接待處很近。此外,這間臥室的空調(也許其他人?)已經改善 - 比以前更安靜,更可調節。有一個游泳池,但沒有健身房/健身室。我們帶着嬰兒旅行,需要洗和消毒的各種杯子,餐廳工作人員非常樂於助人和友好 - 事實上,所有工作人員都很友好。有一位新經理似乎非常積極地試圖改善事情 - 他也說優秀的英語,不像一些工作人員。(之前的審查表明酒店管理不足 - 我認爲現在已經改變了!)