薩凡納市區/歷史區萬怡酒店

Excellent location. Easy walking distance to sights very pleased with hotel. Excellent nights,sleep. Very friendly staff.

We requested a room that was quiet with a view but was put in a front road facing view that had absolutely terrible road noise, we did not rest for the entire trip, it was bad!

Upon arriving the power was remained out. We had no access to heat, internet or hot water. The power remained down until 3:30 am. The next morning was followed by a cold shower because there was no hot water. After being out all day we returned to hot water,yes! While taking a shower the fire alarm went off and I had to quickly dress and exit the hotel. When I got downstairs along with many other guests we were told that it was a false alarm and someone was working on the alarm system. On top of all of that the hotel did not make any adjustments to the bill. I will never return and will not recommend this hotel to anyone!!!

Staff upon check in was very unprofessional and lacked the customer service that as a a military veteran that has stayed in many Courtyard Marriotts around the world should be afforded to all customers…my companion and I finally received our key cards but, I as the primary has to tell the front desk clerk that I had purchased breakfast plan but, again the front desk clerk was very short and irritated and seemed upset that she had to look up again and verify that I actually purchased breakfast plan…to me it seemed very disrespectful that I was asked to prove I had made the breakfast purchase but, in my calm demeanor pulled out my confirmation number given via *******. Which at the same time the Front desk clerk found I the system that I did indeed purchase breakfast for two and finally issued boy room key and breakfast pass…upon getting to the room I did a quick check but, also noticed we did not have complementary water at least so, I asked my companion to go back down stairs to purchase some water and a snack upon my companion going to lay she overheard the front clerk talking with another customer and telling the customer she was supposed to being issuing out complimentary water bag for the rooms but, when my companion got to the front desk she asked the front desk clerk about complimentary water she again got short and told my companion to stand by and that she had to get more complimentary water bags from the back once she came back she give my companion the bag

My room was giving away and then the room I got the shower flooded ! Horrible customer service wasted my trip! I want a refund!

The hotel was very clean and modern. All of the staff were incredibly friendly and helpful. The pool area was fantastic. It's within walking distance of the city market area ans lots of restaurants. Valet is available, but there is also a very clean public garage right next to the hotel. I would absolutely choose this hotel if I were to stay in Savannah again!

The hotel was very clean overall, which I really appreciated and made for a comfortable stay. The bed was a bit firmer than I expected, but still manageable for a few nights. One small issue I ran into was that the body wash ran out on the second night of my stay and didn’t appear to be refilled. Additionally, the shampoo, conditioner, and body wash seemed to be on the lower-quality side. That said, the employees were incredibly nice and attentive throughout my stay, which definitely stood out and made a positive impression.

Great location- right in the middle of everything so you could walk mostly everywhere, but also outside enough to be away when wanting quiet time. Friendly staff. Bartender went above and beyond, absolutely will stay here when we come back!