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「Fortuna Grande Jember Hotel is an amazing accommodation destination, with friendly and professional service.The staff is very helpful and always ready to help guests with any need.房間乾淨,舒適,設施現代,讓入住體驗愉快。此外,地理位置優越,使它從Jember的各個地方都非常方便。我強烈推薦給這個城市尋找優質住宿的凡爾多大酒店。」

「地理位置優越。靠近校園區。想去任何地方。設施真的很齊全。清潔是第一。游泳池區有一個花園,可以一邊享受美好時光。偉大的瓦洛尼亞。繼續成功」

「Excellent laundry service. The room we booked was listed as a non-smoking room on the application, but it was actually a smoking room. The man at reception told us that our request for a non-smoking room had not been received by the hotel and that the hotel did not have non-smoking twin rooms in the first place. We showed the non-smoking room listed on the Trip.com reservation page to the two representatives at the reception and they changed us to a family room with no windows. The room was non-smoking, but it smelled like cleaning chemicals, so we asked the front desk again the next day and the different receptionist assigned us a non-smoking twin room. The non-smoking twin room was very comfortable, but this whole process wore us down.」

「兩個枕頭蓋子聞起來不太好,其中一個部分撕掉了。需要續訂,因爲房間男孩提到過,已經訂了很長時間安靜,但從未跟進。 這發生在我定期訪問期間幾次,因爲我必須前往那裏訪問我的女兒。 對客戶服務的適當控制需要適當地堅持。」