There is good reason this place has so many 5 star reviews. Before I arrived, I received an email from the property about construction. I called and spoke with Derek and explained it was an anniversary trip and that we would like a room away from the noise. We ended up with a beautiful room and heard no noise at all. Derek and his colleague Sydney were responsive to all of our needs and requests, no matter how small. They really do go above and beyond to ensure a wonderful experience for their guests. Daily breakfast at the Canyon Suites was also top notch. Everything was fresh and their “continental breakfast” included bagels, smoked salmon, delicious pastries and fresh fruit among many other things. My experience at the spa was delightful, but not exceptional. The spa was very busy which is good for the venue I suppose, but it was loud in the relaxation spaces and just felt crowded. I didn’t even try to go to the spa pool since the Canyon Suites pool was so much calmer and quieter. You have access to the main resort pools which were fun and boisterous and I’m glad we experienced a day of it, but for a vacation meant for unwinding, it was back to the Canyon Suites pool for the rest of our stay. All of the pools greet you almost immediately with ice water (complimentary) and a menu to order (pay for) other snacks if desired. The restaurants were also very good, but you’d expect that at the prices they charge. I definitely recommend The Canyon Suites at the Phoenician.
滿意
100 評價