峽谷豪華精選套房酒店 - 腓尼基的評價

來自住宿之回應: 親愛的bghumble，我們很高興得知您在斯科茨代爾腓尼基豪華精選度假酒店峽谷套房度過瞭如此愉快的時光。我們非常高興聽到我們員工周到細緻的服務，並樂意將您的讚美傳達給我們。我們也很高興您發現我們的餐廳J&G Steakhouse是您用餐的理想場所，感謝您提及我們美味的餐飲選擇。感謝您選擇我們作為您斯科茨代爾之旅的目的地，我們期待很快再次為您服務。峽谷套房高級客房營運經理Q Martin

來自住宿之回應: Dear Valued Guest, We are delighted to read you had an enjoyable stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. It is always a pleasure to hear about the thoughtful and attentive service shown by our associates, and we will enjoy passing along your compliments. We are also happy you were impressed with our beautiful pool and amazing views and appreciate you mentioning our delicious food offerings. Thank you for choosing us for your getaway to Scottsdale, and we look forward to you allowing us to host you again soon. Q Martin Senior Rooms Operations Manager The Canyon Suites

來自住宿之回應: Dear kimsV2177FD, Thank you for taking the time to show us your concerns. Your feedback and also your patience in these matters are much appreciated. We will share your messages appropriately as we are committed to enhancing our services on all levels. Q Martin Senior Rooms Operations Manager The Canyon Suites

來自住宿之回應: 尊敬的 N7643QIangelab： 我們很高興歡迎您來到斯科茨代爾腓尼基豪華精選度假村峽谷套房飯店。我們很高興您的體驗自始至終都是完美的。正如您所發現的，我們寬敞的住宿環境旨在激發您的靈感並讓您恢復活力，而我們的團隊將無縫處理所有細節。 Alexis、Victor 和 Don 等團隊成員是我們所重視的熱情和敬業服務精神的完美典範，我們很高興我們的貼心款待成為您住宿期間的亮點。我們一定會與他們分享您的讚美，以提醒他們的辛勤工作。感謝您與其他旅客分享您的評論以及您對回歸的興奮；我們期待您的下次光臨。 Denise Seomin 公共關係總監

來自住宿之回應: Dear Michael M, Thank you for your review regarding your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are happy to know you loved our breakfast offerings and that our devoted associates took great care of you. We will certainly share your praises with them. We have also taken note of your suggestion and will share it appropriately to improve our guest experience. It was a pleasure accommodating you, and we look forward to welcoming you again soon. Megan Binder Director of Public Relations

來自住宿之回應: Dear stefanw724, Thank you for being our guest at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale and sharing your experience. We are delighted to know you were pleased with our well-maintained property, courteous associates, and the breakfast we offer. We also appreciate you recognizing Sharon for her efforts, and we will share your compliments with her. Thank you again for your recommendations, and we look forward to your return visit. Denise Seomin Director of Public Relations

來自住宿之回應: Dear jonathanbF1435IN, Thank you for choosing to stay with us, and we appreciate the feedback about your time with us. We are always looking for ways to improve, and we have taken note of your comments for our plans in developing the property. We apologize for not meeting your expectations as we strive to provide an exceptional experience to all our guests. We hope you will give us another opportunity to regain your trust the next time you are in the area. Denise Seomin Director of Public Relations

來自住宿之回應: Dear Weber H, It was a pleasure having you and your wife at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are glad you found your accommodations well-appointed and that you enjoyed the warm service from our team and a satisfying breakfast to start your day. Having said that, we appreciate your feedback regarding the pool areas. We are sorry to hear that the atmosphere didn’t quite align with your expectations for a more serene experience. Your comments regarding the ambiance and seating arrangements at the pools are valuable, and we will be sharing them with our staff as we continue to enhance our guest offerings and refine the guest experience across all areas of the resort. Our goal is always to provide an environment that combines luxury, comfort, and relaxation, and we regret that we missed the mark in this aspect of your visit. We hope to have another chance to welcome you and your spouse again. Q Martin Senior Rooms Operations Manager The Canyon Suites