希塞德高地Lucky Leo's附近酒店

We return to this hotel because of its access to the shore. Pricing is very fair. All in our room was just perfect: comfy beds, quiet AC, room-darkening shades, and clean, clean, clean. One of the elevators was not in operation the first day, but for the next three days both were operational. The quiet and lovely patio, just outside the pool area, is a perfect way to end the day

There are not many nice hotel chain options near the Jersey shore, and this is certainly the best one. I stay here year after year and overall, it’s a great property. However, each annual visit for three years straight, I have contacted management about the same issue. Therefore, I think this time I need to post photos in an effort to get this rectified. The pool is awful and almost unusable. The outdoor section of the pool looks as if it has mold growing up and down the walls. Things happen and it’s understandable for a pool to get dirty periodically. However, three years later, the front desk management is still being alerted about the same exact issue. Can you please clean your pool so that your paying (and titanium) guests can utilize it? Especially on 4th of July weekend!

We had reservations July 6th through July 8th for 2 rooms at the Doubletree Hotel Tinton Falls - Eatontown NJ. We arrived late and notified the hotel that we would be late. The front desk was very nice and helped quickly to check us in and get our rooms. Upon arrival the rooms and after a long drive we wanted to shower but found only 2 bath towels in each room, even at one per person that is 4 short of what we would need. We called the front desk and were told we needed to come down to the front desk to retrieve towels. We did and were handed 4 towels. The floor of room 328 was also noted as dirty - old food scraps were seen in the area of the night table. The next day, we left for our day and expected to come back to made up rooms and refreshed with clean towels, etc. We found one room was made up and the other was not and again just 2 bath towels. During the day, we wanted to use the pool and wee told there were no pool towels available. Later in the evening someone brought to our room some pool towels. When checking out, the front desk staff was short and borderline rude when we asked for some cookies for the drive back. We were told ”we can't give you more than 4 without charging you. Isn't each room allowed up to 4 people? That would be 8 total. Our experience in this Doubletree was not the same we have come to expect from other Hilton Properties.

我在最後一分鐘從一條街下來的最後一分鐘換到了這家酒店,我是SO GLAD我做過的。這個酒店有很棒的員工(喊到Kyla和Gigi...你們倆是AWESOME!),超級乾淨。入住期間,一切都很好。如果我不挑的話,沙發墊子前面的管道上有點磨損,但是房間一塵不染,牀很舒服,暖通空調也剛好。如果我不得不改變一件事,我想買一個稍微大一點的冰箱,但是那裏的小冰箱把所有的東西都保持在超級冷的地方,以至於它幾乎被凍結了。我在那裏的第一個晚上,在大堂酒吧喝了幾杯酒,我和凱拉和Gigi談了談。他們人很好,我和他們一起玩得很開心。第二天晚上下班回來,他們來到前台,我走進來時,他們都點亮了,說我的名字!那種個人關係很難在您正規的瓦瓦打造,我絕對沒想到在我3天的一家酒店裏。說實話,我的旅行。這種態度也延伸到了其他員工。如果在走廊上經過前台工作人員或經理,你就不能進出,維修人員說“早上好!”即使客人看上去很友好,在大廳裏也互相問候。周圍都是很好的氛圍,明年我一定會再住在這裏。