first room assigned on first floor, shades would not close...front desk said "construction issues"...sorry...but did change my room, second room,,,shades closed TV. "off line" and no one working who could restore service. I had early (4:30am) departure. Front desk, in evening said I was "on list" to have airport shuttle available at 4:30am, and a "grab and go breakfast bag"...bag was at desk...shuttle was "not arriving until 5:00am"!! I was not on list for service...I was in lobby at 4:20am...another guest was also there and offered to share an uber to airport...he was also supposedly "on list"...and there at 4:15 am...no shuttle available???
翻譯