西雅圖北舒適套房酒店(Comfort Inn & Suites Seattle North)

優質的服務肯定會推薦給其他人。優質的客戶服務乾淨的房間很棒。

1st this is a rating comparable to other motels in it's price range under 100$ a night, not to more expensive motels which I've also stayed in. The room was clean and relatively up to date. Floor vacuumed with no noticeable dust or dirt in the corners. Bathroom clean no mold on the curtain or shower area for which I have found in other motels of this price. Reason for 3 is that when I first walked in there was a strong musty smell of wetness and could tell the room had not been used for some time. It was late I didn't feel like changing rooms and the windows opened, so i opened and aired it out. 20 min. it wasn't noticeable. Come to find out the smell came from the bathroom sink which hadn't been used and believe dried P trap. After using it several times the smell was gone. Bed was firm, but comfortable with adequate pillows and bedding.

The front desk people were very nice and helpful. It was very noisy my first night. The room didn’t have any towels and neither of my keys worked at first. Pretty poor first impression but the second night was better. Fresh towels on day 2 but bed wasn’t made. Seemed like inconsistent service

First, when we arrived I learned that two rooms had been reserved by ******* (and charged to me). I wrote to ******* immediately when the website said I must sign in to reserve our room. You took money without signing in and then once I signed in. Please address this issue and remove the duplicate charge. Unsafe because at 2AM, the stranger in the room next to us started pounding on the adjoining room door. He had unlocked the door from his side, was pounding on our door and was threatening to break down the door and then break everything in the room while pounding on the door. Nobody was available at the front desk (at first) so we called the police. On second attempt at the front desk - staff came up and threw them out. We had to call, yet again, to the front desk to learn what the outcome of her interaction with these violent people was. 2 1/2 hours later the police returned our call.

There is no service practically, the amenities in the room were non-working and was never fixed even on repeated requests. Breakfast if runs out before the scheduled time frame, those are not replenished. Late comers are deprived of breakfast.

這裡的工作人員竭盡全力照顧我們。當我們退房時，我不小心把東西留在了我們房間的冰箱裡。稍後我打電話詢問此事，他們去了我們的舊房間，拿到了它，然後把它帶到了大廳，這樣當我回到那裡時，他們就可以把它交給我。這只是他們如何照顧我們的一個例子。

No one was at the check-in desk upon arrival. The room I reserved was handicapped but was informed it was not available because the customer decided to stay another day. I was there for a significant orthopedic surgery for my daughter which required multiple showers. The bathroom was not handicapped accessible.