The hotel is very nice, with decent, smallish rooms with all needed amenities, good toiletries and a very comfortable bed. However it is really lacking in service for a 4 star property. Rooms are not turned down unless you ask before 10am. When I asked for this, in the middle of my 4 night stay, staff replenished the coffee supplies but did not touch the user mugs or glasses, nor the bed or bathroom. Very strange to come in the room but not do any basic cleaning or replace used glassware.
翻譯