Rude and abrupt owner, I booked an air conditioned room with breakfast included. Unfortunately the room’s aircon was hotter than outside temperature and was not working, towels and bedding were like second hand rags and breakfast was meant to be included as part of the package. The staff were very polite and helpful although the owner was extremely rude and stated I was trying to scam him for asking for what I had paid for under the contract.. this was very disappointing and in fact made the stay very uncomfortable. After an irate conversation with the owner explaining I would not have booked this hotel if I had known this would be the case we were moved to a slightly better room and offered a small breakfast for the remaining two days. I would not recommend unless a change in management occurred.
翻譯